Event Staff Operations Manager

ROBERT FlOYD

Allentown, PA *****

Cell: 484-***-****

E-Mail: ************@******.***

Summary

Education and Training

June 1976 Thomas A. Edison Career And Technical Academy Elizabeth, NJ

High School Diploma

Experience

September 2014 to Current

Allentown Parking Authority Allentown, PA

Event Staff

Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.

April 2008 to May 2010

South Mall Allentown, PA

Operations Manager

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Developed and managed annual operating budgets for [Number] [Location]-area facilities.

Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.

Managed daily operations, including supervising multiple team members across [Number] locations.

December 1977 to May 2004

Manhattan Welding Elizabeth, NJ

Welder

Assembled boiler parts and pressure vessels for structural use.

Installed fabricated metal components in processing plant by [Task] and [Task].

Repaired and maintained heavy-duty and construction machinery.

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