=) resume
MICELLE MERZEN Ee ecru ey)
PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
EDUCATION
TT
CRT eee)
valley, MO 64029
Hardworking Customer Service Representative offering
excellent customer expectation management and problem
resolution skills. Sales and service expert with solid record of
exceeding performance targets while maintaining high-
quality standards. Knowledgeable about [Type] industry
service protocols and best practices.
Account updating Call management Record
preparation
Product Hospitality and
promotion accommodation
Customer Service Representative
Sykes, Norway, Arkansas, Oct 2019 - Oct 2021
© Followed up with customers to offer additional support
and check resolution satisfaction.
© Documented, researched, and resolved customer service
issues.
© Handled customer inquiries, billing questions, payments,
and service requests.
Vermillion high school, Vermilion, South dakota, May 1994
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