Executive Assistant Customer Service

QUALIFICATIONS PROFILE

●Detail-oriented, professional and hardworking

●Responsible, efficient and organized

●Ability to work well under pressure and in a fast paced environment

●Excellent leadership skills and dedicated team player

●Eager to learn and develop new skills to grow professionally

WORK EXPERIENCE

Genesis Marketing Group, North Providence, RI 2009 - Present

Executive Assistant to Presidents and Vice Presidents

Heritage Bay, North Providence, RI

International Enterprises, North Providence, RI

Patriot Insulation and Gutters, North Providence, RI

I am currently working for all four companies. They are all conglomerate to one ownership.

Manage accounts receivable and accounts payable for multiple companies

Maintain financial reporting using Quickbooks software

Provide exceptional customer service over the phone and in person to customers

Provide quotes and support contract negotiations through to execution

Manage hundreds of customer shipments weekly to ensure timely delivery

Administer floor checks to ensure product quality

Participate in manufacturing and packaging, as needed

Collaborate across companies to ensure best practices to manage efficiently and effectively

Report payroll to Paychex on a weekly basis and respond to requests to ensure payment to employees

Onboard new employees, prepare and process documentation

EDUCATION

Community College of Rhode Island, Lincoln, RI

Associates Degree in General Studies, 2014

COMPUTER SKILLS

Proficient in Microsoft Word, PowerPoint, Excel, Quickbooks, FedEx Ship Software Manager and UPS Ship Software Manager

LEADERSHIP

Rising Stars Dance Academy, Fundraising Committee, August 2010 – Present

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