Leota Carlisle
Team of Experts/Customer Service Representative
Marshfield, Missouri, United States
*********@***.***
WORK EXPERIENCE
September 2019-April 2022
Team of Experts/Customer Service Representative
T-Mobile call center
Springfield, Missouri, United States
● Assisting customers with billing questions/problems and making adjustments.
● Helping with account services, adding new lines
● Being attentive to customer needs
January 2015-December 2015
In Home aide
Oxford Home Health
Springfield, Missouri, United States
● Took care of household chores
● Coordinating doctor appointments
December 2007-January 2011
Community Support Worker
AO, Inc
United States
• Parent Aide
• Transporting Clients
• Purchasing Agent
August 2005-December 2007
Office/ Personal Assistant
S & R Coach, LLC
United States
• Answer multi-phone lines
• Customer Service
• Purchasing Agent
December 2003-August 2005
Customer Service Representative (CSR)
Amerigas Propane
United States
• New Accounts
• Petty Cash
• Dispatching Trucks/Workers
April 2001-December 2003
Customer Service Representative (CSR)
Sun Loan Co
United States
• Loan Officer
• Bank Deposits
• Collections
EDUCATION
2003-2006
James Madison High School
United States
James Madison High SchoolJan 2003 - Sept 2006
• GPA 3.5
SKILLS
Collections CSR Customer Relations Customer Service Customer Service Representative Dispatching Problem Solving Buying/Procurement Purchasing Agent Clients Customer Service Oriented Multi-Phone Multi-Phone Lines NEW Accounts Credit Issues Retail Sales HONORS & AWARDS
Outstanding in customer relations and problem solving LANGUAGES
English - Intermediate
EXTRACURRICULARS
Girl Scout Leader
Foster Parent
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States