Customer Service Control Specialist
Resume:
Austin TX *****
***************@*****.***
Demareas Jackson
SKILLS
● Customer Service
● Sales Experience
● Cash Handling
● Warehouse Experience
● Manufacturing
● Shipping and Receiving
● Quality Control
● Stocking
● Microsoft Office
● Adobe Creative Suite
● Inventory
● E-Commerce
● Problem-Solving
● Effective Communication
● Dependability
● Time-Management
EXPERIENCE
CC Creations, Bryan, TX — ECO Rinse Operator
September 2019 - March 2020
● Operated machine while following procedures
● Assisted co-workers with quality control regarding screens
● Used attention to detail while operating pressure washer
● Carefully placed screens onto drying rack in correct order
● Assisted co-workers with taking screens to designated areas on production floor
● Performed daily maintenance on machine to ensure quality results CC Creations, Bryan, TX — Quality Control Inspector April 2019 - September 2019
● Inspected shirts searching for defects or misprints
● Communicated with operators to ensure prints are correct
● Completed inspector log for each order
● Scanned inspector log into computer for inventory purposes
● Delivered completed orders to designated areas such as shipping and customer pickup
● Assisted operators with layout of shirts
● Performed tasks such as patching inks to avoid misprint
● Cleaned area at the end of each shift
BMI Defense Systems, College Station, TX — Metal Goods Assembler September 2014 - December 2018
● Assembled various goods for US Military
● Utilized CADs(Computer Aided Designs)
● Assisted with shipping and receiving consisting of labeling, placing items in box, and moving boxes to correct area
● Maintained a well-organized area in order to perform tasks in efficient manner
● Worked with various equipment and tools such as drill press, glue machine, saw machine, screwdriver, hammer, and wrench
● Assisted in handling inventory to ensure items were properly stored and counted for
● Performed quality control on products
● Assisted supervisor with administrative tasks
Walmart, Bryan, TX — Night Stocker
March 2014 - September 2014
● Stocked freight in a timely manner and assisted in other areas on the sales floor
● Assisted ICS(Inventory Control Specialist) in backroom
● Assisted customers with finding store merchandise
● Used pallet jack in backroom to navigate pallets to correct spots and telxon gun for locating merchandise or binning
● Assisted with setting up displays to help sell merchandise
● Zoned assigned area before shift ended
● Operated the cardboard baler to properly dispose all cardboard from the sales floor or backroom
● Provided store maintenance by keeping area clean Taco Cabana, College Station, TX — Team Member/Host June 2011 - March 2014
● Handled cash, credit card, and gift card transactions by operating cash registers with accuracy
● Provided excellent customer service while taking orders and carefully identifying the menu
● Promoted new restaurant items to customers to increase sales
● Accommodated and managed large parties during sporting events or conventions
● Maintained a clean area which consisted of sweeping, wiping tables and chairs, emptying trash, and cleaning restroom
● Assisted with food preparation
● Answered phone calls consisting of placing orders or resolving an issue
● Built relationships with loyal customers through friendly conversation
● Maintained high customer satisfaction reviews
EDUCATION
University of Houston, Houston, TX — B.S in Digital Media January 2021 - May 2023
Blinn College, Bryan, TX — A.A in Digital Arts
August 2017 - August 2020
Blinn College, Bryan, TX — O.S.A in Graphic Design August 2017 - August 2020
Bryan High School, Bryan, TX — High School Diploma August 2007 - May 2011
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