Quality Inspector Customer Service
Resume:
Michael Hillegass
Chesapeake, VA *****
**********@*****.***
Owner/Operator
MG Hillegass Services - Chesapeake, VA, July 2020 to Present
Responsibilities;
Independent business owner of exterior, interior repairs company, focus on storm damage, sales, inspection, estimation, design / layout, coordination, supervision of projects; new roofs, roof repairs, storm damage exterior and interior, sidewalk, / driveway, structural damage, crawl space and subfloor, crawl space moisture control, interior remodeling, additions, inspect / assessment, coordinates subcontracts and crews through to project completion. Work closely with adjuster, owner / key decision maker trough entire process of project contracting and completion.
Owner/Operator
MG Services - Mount Pleasant, SC, July 2017 to July 2020
Responsibilities;
Managed all aspects of business operation. Prospecting, Drafting and Design, estimation and pricing, proposal and presentation, project management and supervision, hands on skills acquired and used in finish and rough carpentry, drywall, roofing, masonry, concrete, structural foundation / crawl space, encapsulation, sump pump, dehumidification, window and exterior door replacement, window and door repair specialist.
Accomplishments;
Gained knowledge in many aspects of residential Historical Restoration, and expanded list of services to include Crawl Space moisture control
Skills Used
Business management, project management, drafting and design, code compliance, performed numerous craftsman skills. People skills
Owner/Operator
M. G. Hillegass Roofing and Restoration - Nags Head, NC, June 2009 to June 2017
Responsibilities;
Provided roofing and remodeling services residential and commercial needs. Focus on storm damage repair interior and exterior, fiberglass asphalt shingle, single ply roofing systems, metal roofing profiles, elastomeric roof coatings. Replacement windows, skylights, patio door and entry door systems, exterior surface replacement, storm and water damage repair specialist, Marketing, sales, estimating, labor management, safety management, damage inspection, coordination with P&C companies, quality control, customer satisfaction, all duties performed
Accomplishments:
Maintained high level customer satisfaction, controlled sustainable profit, able to
retain employees, certified in elastomeric roof coating, certified in Goodyear EPDM single ply roofing system. Performed Historical Restoration projects Roanoke Island and Outer Banks Areas projects.
Skills Acquired:
Skills used; management, marketing, drafting and design, estimation, pricing, proposal creation, presentation, negotiation, buying skills, supervisory, coaching, people skills.
Education:
High school or equivalent in Architectural Drafting and Design
Tidewater Community College - Virginia Beach, VA
• Drafting and Design, (10+ years)
• Numerous construction tools knowledge and utilization experience (10+ years)
• Creating proposal and estimate (10+ years)
• Territory management (10+ years)
• Working with peolpe (10+ years)
• Inspection
• Quality Inspector
• Sales
• Carpentry
• Maintenance
• Painting
• Customer Service
• Excel
• Spanish
• Layout Design
• Restoration Industry Experience
• Handyman
• Remodeling
• Business Management
Military Service:
Branch: United States Marine Corps, 1972 to 1974
Service Country: United States
Rank: Lance Corporal
Responsible for managing Service Record Books for Battalion Headquarters
Commendations:
Meritorious promotion to Private First Class, National Defense Ribbon, marksmen rifle, marksman pistol.
Certifications and Licenses:
Affiliations driver's license
Assessments
Mechanical Skills: Aptitude — Highly Proficient
September 2019
Understanding and applying mechanical concepts and processes.
Full results:
Highly Proficient.
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