Data Analyst Customer Support
Resume:
Suchita Patel
Data Analyst
*******.*****@*****.***
Status: PR (Green card holder)
Data Analyst with three years of experience in data driven analysis for healthcare, marketing, sales and, financial sectors having strong analytical skills with the ability to collect, organize, analyze and, disseminate significant amount of information with attention to detail and accuracy, looking for position where I can continuously learn and expand my knowledge on difficult or new concepts. Skills
• Tableau • Google Spreadsheet
• R Programming • SQL
• Big-Query • Basic Python Knowledge
• Good at Data Visualization • Advance Microsoft Excel
• Oracle Database Management • Linux
Experience
Innovator Infotech, India Data Analyst
SEP 2019 - PRESENT
• Aggregate data from various sources to construct streamlined data-pipelines and integrate data from multiple system
• Work with Analytics team for Data collection, Transformation, Analyze, Visualization of findings for given project using various tools and built-in software such as Tableau, R, Microsoft Excel, Big-query, Google Spreadsheets
• Skilled in organizing data to perform analysis, formatting and adjusting given data, aggregating required data for analysis, performing data calculations
• Identify key business levels, establish course & effect, perform analysis and, communicate key findings to various stakeholders to facilitate data driven decision-making
• Demonstrated ability to plan and manage complex projects, ability to work effectively with team members and senior leader under tight deadline
• Work as part of a cross-functional team with other Data Engineers, IT staff, Data Analysts and Project Coordinators and others assigned to support projects
• Use technical expertise regarding data models, database design development, data mining and, segmentation techniques
• Skilled at queries and report writing
• Participate in special project or initiative to innovate and implement large-scale quality improvements to processes and/or system by conducting data analysis and making recommendations, troubleshooting technical issues and, refining process around customer support.
• Responsible for process, standard, governance and performance of the shared structure and technical environment.
Dr.M.K.shah Medical College and Research Centre & Smt. S.M.S. Multi Specialty Hospital, India I.T. InCharge
MAY 2016 - JUL 2018
• Establish an IT Department for their newly developing campus of Medical College & Research Centre and Multi-specialty Hospital
• Identify and resolve challenges related to patient data while working with Hospital Management System and In-out patient data management system
• Responsible for Procurement of all IT Equipements and peripheral devices along with licensing of all required software
• Take daily data backup on server system from all networked computers
• Generate software generated reports and analyze patient data to prepare written reports according to management requirements
• Deliver Employee management system and Hospital management system software training sessions to relevant employees as and when required Gujarat Institute of Technical Studies, India Asst. Professor AUG 2015 - APR 2016
• Assigned some subjects such as Basics of C Programming, Computer Graphics, and Database management system to degree engineering and diploma engineering students
• Taught Linear algebra and vector Calculus, sequence, and series in the absence of designated mathematics faculty for time being
• Supervised many exams taken by Gujarat Technological University and checked exam papers for the same
• Visited other colleges under the umbrella of Gujarat Technological University to conduct final year project viva as an external faculty
Education
L.D.R.P-Kadi Sarva Vishwavidyalaya University, Master of Engineering in Computer AUGUST 2013 – JUNE 2015
Gujarat Technological University, Bachelor of Engineering in Computer Science AUGUST 2008 – JUNE 2012
Achievements
• Published Research Paper “Web Usage Mining: A Survey on Extracting Knowledge through Web Logs” in SITICAiE-2015 (International Conference on Advances in Engineering) by Suchita Patel, Prof. Mehul Barot.
• Oracle Certified Professional OCP (Oracle 10g &11g) -Database Administrator
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