Network Engineer, PC Repair Technican

Cheyenne Cantú

**** ******* ** ****** *********, CA 91701 909-***-**** ********.*****@*****.*** Network Engineer and Repair Technician with over 15 years of combined experience. With over a decade of professional experience and knowledge, I can offer both technical and practical guidance on network and computer hardware to prolong product longevity and provide network and hardware upgrade paths. Hands on training and experience in IP network design, providing support, installation, migration, upgrades, and documentation.

Skills & Abilities

• Cisco CCNA Route and Switch certified

• Cisco CCNA Security certified

• CompTIA A+ Certified

• Windows Active Directory knowledge

• Setup and configure Cisco routers, switches,

multilayer switches, and firewalls.

• Configure Cisco switches and routers

• Strong organizational and documentation

• Implement VLANs, EtherChannel, STP,

RSTP, PVST on Cisco Switches

• Configure and troubleshoot routing

technologies for IPv4 and IPv6 RIP, RIPv2,

EIGRP, OSPF, GRE, NAT, PAT, and

SSLVPN, Access Control List (ACL)

• Encrypt data at rest and transit with current

VPN technology, IPsec, 3DES, AES, SHA,

Diffie Hellman, SEAL, SSH, SSLVPN

• Network understanding of OSI model

Experience

NETWORK ENGINEER CALSOFT SYSTEMS MAY 2021 - PRESENT

• Tracked and maintained physical inventory of

computers, laptops, cellphones, and external

drives and updated inventory sheets for 17

different departments with an inventory over

1,000 devices

• Setup and removed users and computers in a

domain joined environment

• Configured new server, setup 3 virtual

machines and migrated data from 1 previous

server to new server

• Documented current network environment for

logical and physical topology

• Managed and renewed services on networking

equipment, domains, and software licenses

• Installed and configured switches, routers and

firewalls

• Office 365 experience with admin portal, add

and remove users, create distribution groups,

forward emails, create SharePoint folders and

setup OneDrive

LEAD REPAIR TECHNICIAN NEWEGG DECEMBER 2020 – APRIL 2021

• Led a small group to repair faulty computer

units.

• Supervised team members to diagnose or

repair computers that failed in quality control.

• Documented malfunctioning computers in the

inventory system to track repair status

• Evaluated and distributed computer parts to

each PC unit.

SUBSTITUTE TEACHER CHAFFEY JOINT UNION HIGH SCHOOL JANUARY 2016 – MARCH 2020

• Follow lesson plans left by the teacher

2

• Instruct the classroom on their class

assignment

• Classroom and time management

• Collaborated with other teachers

• Created lesson plans for students

• Collect classwork and homework

COMPUTER REPAIR TECHNICIAN FREELANCE FEBRUARY 2007 – PRESENT

• Hardware configuration and upgrades

• System assembly and disassembly

• Software installation

• Virus and malware removal

• Perform testing and verification of hardware to

identify issues and validate repair work

• Promote best practice for computer

maintenance and security for client

• Data migration, backup, and data recovery

Volunteer

HOMEWORK HELPER CITY OF ONTARIO LIBRARY 2012

• Worked with children from first to eighth

grade on homework

• Interpret questions or ideas into relatable

information for the student

• Teach children how to use the library to find

books for reports

• Tutored children in math, science, reading,

and writing

LOGISTICS SOCIETY FOR THE PROMOTION OF JAPANESE ANIMATION (SPJA) 2012 - PRESENT

• Created inventory lists for departments

• Organized pallets

• Worked with shipping companies to deliver

items to specific locations

• Setup exposition stage props

Education

ASSOCIATES DEGREE COMPUTER INFORMATION SYSTEMS MAY 2018 CHAFFEY COLLEGE

• Graduated with a 4.0 GPA and Honors.

• Skills Learned: Python, HTML 5, Networking

technologies with Cisco equipment

• Certificates Earned: Cisco’s CCENT, CCNA,

CCNA Security

BACHELOR’S DEGREE SOCIOLOGY JUNE

2012 CAL POLY POMONA

• Graduated with 3.57 GPA

• Research assistant for Professor Bogumil with

Project Angel Food

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