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Customer Service Assistant Manager

Location:
Tampa, FL
Posted:
September 12, 2022

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Resume:

Matthew Parkes

*** ***** **

Apt *

Brandon FL **511

adsjvu@r.postjobfree.com

813-***-****

Supervisor / Manager

Objective To obtain a position with a company whose name is affiliated with being innovative, successful and elegant.

A company associated with providing 5 Star customer service. I seek a Management position that allows me to be creative, and build a team of employees that work together producing quality service and sales.

Target Job Target Job Title: Assistant Manager/ Manager Desired Status: Full-Time

Date of Availability: 9.5.21

My ideal job has great benefits (i.e., 401k, health, dental, bonus, paid vacation) a professional environment, autonomy to implement ideas, and cutting edge technology. The job should have a great training program that has continuous education, co-workers who understand the true meaning of teamwork, and the ability to travel both domestically and abroad. Experience Matthew Parkes Salon

Owner/President 2012-2020

Fort Lauderdale, FL / North Miami, FL

Responsible for daily sales, bookkeeping, client retention charts, hiring and terminating employees for two South Florida locations, also responsible for managing clients and salon to meet daily demands of the business. Experience in resolving sales discrepancies and client complaints with the salon. Earned and established a loyal following from some of the most respected people in the South Florida area because of the innovative cutting techniques and styles used and the level of customer service provided.

RobertAllen Salon&Spa

Master Stylist 2008-2012

Fort Lauderdale, FL

Specialized in Greatlengths hair extensions.

Responsible for performing cutting edge techniques as well as maintaining a high-volume clientele; applied all chemical services provided by the salon; ensured that the demands of all clients were met by always bringing them the latest top designs and techniques. Participated in Goldwell Colorzoom hair color competition, as well as GreatLengths Challenge annually. 1.

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Pure Salon

Master Stylist 2005-2008

Boca Raton, Fl

Specialized in Greatlengths hair extensions. Responsible for performing cutting edge techniques as well as maintaining a high-volume clientele; applied all chemical services provided by the salon; ensured that the demands of all clients were met by always bringing them the latest top designs and techniques. Divine Design Salon & Spa

Master Stylist 2002-2005

Brandon, Fl

Responsible for performing cutting edge techniques as well as maintaining a high-volume clientele; applied all chemical services provided by the salon; ensured that the demands of all clients were met by always bringing them the latest top designs and techniques.

Cobalt Hair Salon & Spa

Master Stylist 2000-2002 Atlanta, Georgia

Responsible for performing cutting edge techniques as well as maintaining a high-volume clientele; applied all chemical services provided by the salon; ensured that the demands of all clients were met by always bringing them the latest top designs and techniques.

A Cut Above Salon & Day Spa/Campus Salon

Master Designer/Manager 1999-2000 Olean, New York

Managed clients and salon along side of ownership to meet daily demands of the business. Often called upon to resolve sales discrepancies and client complaints with employees in the salon. Earned and established a loyal following from of some of the most respected people in the Olean area because of the innovative cutting techniques and styles used. Featured in the local newspaper in recognition for always staying a “Cut Above”

the competition; invited to appear on the morning talk show,

“AM Buffalo” to discuss Spring and Summer Fashion. Page 2 of 3

A Cut Above II & Campus Salon

Stylist/Manager 1998- 1999, Olean, New York

Managed campus salon and employees while simultaneously taking on clients at both locations. Formulated and implemented in-house computer system that ensured client appointments were met and stylists were available to meet walk-in demands. Maintained the inventory of salon supplies and equipment to ensure uninterrupted services. Summarized end-of-day sales reports with 100 percent accuracy. A Cut Above Salon & Day Spa

Stylist 1997-1998, Olean, New York

Responsible for the cutting, styling, coloring and applying perms to established clients and walk-ins. Additionally, responsible for retail sales, requisition of tanning products, opening, closing and cleaning salon.

Education Continental School Of Beauty Culture

Olean, NY 1995

Certified Colorist, Redken 5th Avenue, Olean, New York, 1998 Certified Colorist, Bio-Silk and Bio Glitz, Cuba, New York, 1997 Certified Colorist, Goldwell International, Olean, New York, 1997

Certified Colorist, Wella International, New York, New York, 1997

Nail Technician, Elegant Glass Nail Systems, Olean, New York, 1996

Nail Technician, Solar Nail, Olean, New York, 1996 Cosmetology, Continental School of Beauty Culture, Olean New York, 1995 (1,200 hrs)

Awards

Finalist GreatLengths Challenge 2012

Semi Finalist Goldwell Colorzoom 2012

Semi Finalist Goldwell Colorzoom 2009

Certificate for First Place, Student Competition, Washington, D.C., Hair World ‘96

Second Place Trophy, Student Division, Fantasy Affair, Olean, New York, 1997

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