Lead Salesforce Developer

Location:

Posted:

September 12, 2022

Resume:

Sonalisa Verma

*X Certified Lead Salesforce Developer with over 9 years of experience in Design & Development of software using Salesforce (6.5 years) and Microsoft technologies. Excellent reputation for resolving problems and improving customer satisfaction.

Worked with Airline, Telecom, Indian Government, US and European clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Technical Skills

Salesforce Clouds - Sales Cloud, Service Cloud, Experience Cloud, basic knowledge of Cloudsense CPQ

Apex

Triggers

Async Apex - Batch Classes, Future Methods, Queueable LWC

Aura Components

JavaScript

SOQL, SOSL

DataLoader

SQL Server

Version Control - Git, Bitbucket

Package building - Second generation managed and unlock package Deployment tools - Copado, Bamboo, AutoRabit, Workbench, Metadata API, Change set, Jenkins

Jira and Azure boards for project management

Accomplishments

Received Start&R - Above and Beyond Award for showing exceptional ownership and technical competencies during the Salesforce Managed package implementation and deployment lifecycle.

Lead Salesforce Developer

Address Bhopal, MP 462022

Phone +91-931*******

E-mail *****.********@*****.***

LinkedIn www.linkedin.com/in/sonalisa-verma/

Received Best Project Award for show casing working PoC that will generate millions of revenue for the company.

Received appreciation from client for providing enhancements (Einstein Chatbot) which reduced the 40% of live agent call/chat volume hence benefited the client during pandemic.

Received Spot Award and client's appreciation for supervising a project after the manager resigned and delivered it successfully ahead of schedule within budget. Received recommendation from client for best performance. Certifications

Aug 2022 Salesforce Certified Sharing and Visibility Architect (Credential ID: 2519921) Oct 2020 Salesforce Certified Platform App Builder (Credential ID: 21563455) Jun 2020 Salesforce Certified Platform Developer 1 (Credential ID: 21268844) Feb 2020 Salesforce Certified Administrator (Credential ID: 20913806) Education

Sep 2009 -

Jun 2013

Bachelor of Engineering: Electronics And Communication Engineering

Rajiv Gandhi Proudyogiki Vishwavidyalaya - Bhopal, India Languages

English

Hindi

Work History

Jan 2022 -

Current

Lead Salesforce Developer

PricewaterhouseCoopers, Bengaluru

Designed and Developed database schemas, programs and processes for integration and implementation across enterprise using Lightning components, LWC, API Integration (Rest API), Apex, Triggers, Sales Cloud, Experience Cloud.

Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors. Leading DevOps practise in the current project.

Updated old code bases to modern development standards, improving functionality.

Provided technical support using knowledge of second generation managed packages and unlock packages to solve problems and support new projects. Trained new developers and programmers on company standards for design and review.

Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development. Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

Discussed issues with team members to provide resolution and apply best practices.

Documented technical workflows and knowledge to educate newly hired employees.

Feb 2021 -

Jan 2022

Tech Lead - Salesforce

Tech Mahindra, Bengaluru

Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors. Updated old code bases to modern development standards, improving functionality.

Implemented testing framework for better code code coverage. Trained new developers and programmers on company standards for design and review.

Discussed issues with team members to provide resolution and apply best practices.

Documented technical workflows and knowledge to educate newly hired employees.

Jun 2020 -

Jan 2021

Module Lead

IGT Solutions, Gurugram

Developed databases, programs and processes for integration and implementation across enterprise using Lightning components, LWC, API Integration (Rest API), Apex, Triggers, Einstein Chatbots, CTI Integration, WhatsApp Integration, Facebook messenger Integration Designed customized solutions for proposals to potential customers. Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors. Updated old code bases to modern development standards, improving functionality.

Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.

Trained new developers and programmers on company standards for design and review.

Discussed issues with team members to provide resolution and apply best practices.

Mar 2019 -

Mar 2020

Senior Software Engineer

Fareportal India Pvt Ltd, Gurugram

Trained and mentored junior developers and engineers, teaching skills in LWC, Lightning Components, Apex, Triggers, API integration (Rest API) and working to improve overall team performance.

Demonstrated experience and good hands-on programming experience Apex and Javascript.

Worked with project managers, developers, quality assurance and customers to resolve technical issues.

Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.

Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

Updated old code bases (classic) to modern development standards

(lightning), improving functionality.

Sep 2018 -

Mar 2019

Senior Software Developer

ImpactQA Services Pvt Ltd, Noida

Developed databases, programs and processes for integration and implementation across enterprise.

Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors. Trained new developers and programmers on company standards for design and review.

Updated old code bases to modern development standards, improving functionality.

Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.

Mar 2016 -

Aug 2018

Solution Developer

Nokia Solutions and Networks, Noida

Up-skilled to Salesforce technologies.

Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development. Integrated constructive programs into cohesive product. Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

Oct 2014 -

Mar 2016

Software Engineer

TCS, Bhopal

Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.

Developed robust, scalable, modular and API-centric infrastructures using .net technology.

Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.

Delivered unit-tested systems within customer-prescribed timeframes. Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.

Collaborated with clients to define solution requirements. Provided guidance and mentored less-experienced staff members. Jul 2013 -

Jul 2014

Software Engineer

Wisec Global Limited, Bhopal

Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.

Developed robust, scalable, modular and API-centric infrastructures using .net technology.

Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.

Collaborated with clients to define solution requirements. Provided guidance and mentored less-experienced staff members.

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