Service Representative Customer
Resume:
Christopher Vaillancourt
Reidsville, NC, *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Driver
FedEx Ground - Kernersville, NC
May 2020 to Present
Load trucks in order for a smoother delivery route. Deliver all packages on vehicle, checking for correct addresses. Lift, and carry packages ranging from 1-100+ lbs.
Drive 200+ miles per day.
Customer Service Representative
Alorica - Greensboro, NC
May 2019 to May 2020
• Outstanding Communication Skills.
• Problem-Solving and Troubleshooting.
• Close Attention to Detail.
• Strong Organizational Skills.
• Empathy.
• Ability to Stay Calm in Emergencies.
• Answer inbound calls instantly.
• Stress Tolerance.
Graphics Coordinator
Matthews Mobile Media
June 2016 to April 2019
* Ran 2 HP Latex 365 printers, with different types of vinyl per job request.
* Proficient in Caldera rip software.
* Operated HP flatbed printer with different types of materials (PVC, Foam core, Compressed Cardboard, etc )
* Ran a Direct to Garment t-shirt printer. (DTG M2)
* Proficient in Rip Pro DTG rip software.
* Operated 2 heat presses at a time for screen print transfers.
* Inventory control on materials, and t-shirts.
* Basic level of Adobe Illustrator, and Photoshop.
* Moderate level of graphic installation.
* Equipment maintenance on printers.
Warehouse Technician/ Shipping Line Leader
Advanced Homecare - High Point, NC
2013 to 2015
Receiving
* Ran morning reports to find any missing tickets from the previous day.
* Generated emails/called stocking department to let them know of any out of stock issues.
* Ensured that employees were staying on task.
* Packaged HME and processed orders to be shipped out via UPS, or USPS.
* Kept the working area organized for efficiency of shipments.
* Ran daily and weekly meetings to make sure we are on target for shipment goals.
* Brought all freight in on pallets and ensured all items are put in the correct locations. Countertop and Cabinet Fabricator
Elegance by Design, Inc - Mims, FL
2013 to 2013
* Measured and mark dimensions of parts on paper or wood stock prior to cutting to ensure a tight fit and quality product.
* Cut timber to the right size and shape and trim parts of joints to ensure a snug fit, using hand tools, such as planes, chisels, or wood files.
* Matched materials for color, grain, or texture, giving attention to knots or other features of the wood.
* Installed hardware, such as hinges, handles, catches, or drawer pulls, using hand tools.
* Dipped, brushed, or sprayed assembled articles with finishes, such as stain, varnish, paint, or lacquer. Automotive Detailer
Kelly Ford - Melbourne, FL
2012 to 2012
* Mixed cleaning solutions and abrasive compositions.
* Scrubbed, scraped, and sprayed vehicles using scrapers, brushes, cloths, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses.
* Cleaned and polished vehicle windows.
* Applied paints, dyes, polishes, re-conditioners, waxes, or masking materials to vehicles to preserve, protect, or restore color or condition.
* Fitted boot spoilers, side skirts, or mud flaps to cars.
* Inspected vehicles for cleanliness or damages.
* Drove vehicles to or from workshops or customers' workplaces or homes. Education
High School Diploma
Page High School
June 2008
Skills
• Microsoft Office (3 years)
• Carpentry
• Construction
• Hand Tools (10+ years)
• Power Tools (10+ years)
• Machine Operator (1 year)
• Powerpoint (3 years)
• problem solving (5 years)
• Customer Service (5 years)
• Adobe Illustrator (3 years)
• Flatbed (3 years)
• Detailing (3 years)
• Freight Experience
• Fabrication
• Graphic Design (Less than 1 year)
• Adobe Creative Suite
• Video Editing (4 years)
• Screen Printing (1 year)
• Photography
• Illustration
• Software Troubleshooting
Assessments
Attention to detail — Familiar
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Delivery driver — Proficient
June 2020
Interpreting instructions, reading maps, and solving problems. Full results: Proficient
Warehouse associate — Highly Proficient
October 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient
Customer focus & orientation — Proficient
June 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills Summary
Digital Printing Zun Operation
Direct to Garment Printing Surface Preparation / Detailing Flatbed Printing Graphic Ripping
Graphic Installation and Removal Adobe Creative: Illustrator, Photoshop Heat Transfers Equipment Maintenance
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