Customer Service Data Entry
Resume:
Taronda Madkins
Customer Service / Sales Representative
Chicago, IL 60617
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Marriott International - Chicago, IL
June 2019 to August 2022
• Provided exceptional customer service to customers
• Facilitated room rate deals and exceptions in accordance with internal policies
• Promoted Marriott rewards program, successfully signing up 275+ new members each quarter Retail Sales Associate
T-Mobile - Chicago, IL
January 2017 to May 2019
• Greeted and assisted customers with finding the right products they were looking for, and answered any questions they had
• Stayed up-to-date on new program offerings, and proactively made recommendations to customers based on their interest
• Exceeded targets in terms of sales volume and customer satisfaction by 23%
• Checked invoices and stocked sales floors
Receptionist
AM Bus Company - Chicago, IL
November 2014 to December 2016
• Perform clerical/ administrative functions as assigned
• Prepare drivers with there correct school route
• Prepare buses with appropriate forms
• Help parents and customers who have questions or concerns Education
Some College in Business Management
South Suburban College - South Holland, IL
August 2014 to December 2016
High school diploma
South Shore High School - Chicago, IL
September 2010 to June 2014
Skills
• Communication skills
• Typing
• Retail Sales
• Sales
• Customer Service
• Microsoft Word
• Data Entry
• Phone Etiquette
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