Case Manager Customer Service
Resume:
Candance Reynolds Mebane
Registered Nurse
Winton, NC 27986
*********************@*****.***
My career goal is to be able to positively change the lives of others while financially and proactively supporting the growth and development of my home, family and community. Work Experience
RN Case Manager
Roanoke Chowan Community Health Center - Ahoskie, NC May 2022 to July 2022
Providing care management services to Medicare patients through a community health care system. RN Case Manager
Community Care of NC - Raleigh, NC
August 2021 to April 2022
Taking on patients, of the medicaid population, for care management services . Wellness Center Supervisor
Perdue Farms, Inc. - Lewiston, NC
February 2021 to August 2021
Managing the day to do functions of a health care office. Including budgeting, inventory, scheduling hiring,terminating, covid -19 tracking, venipunctures, spirometry, etc. RN, SUPERVISOR
VAL'S HOME HEALTH CARE - Ahoskie, NC
July 2008 to August 2021
* YEARLY IN-HOME CARE NEED ASSESSMENTS
* QUARTERLY IN HOME AIDE SUPERVISORY VISITS
* EMPLOYEE COACHING
* EMPLOYEE AND CLIENT CARE TEACHING (QUARTERLY INSERVICE)
* SERVICE RECOVERY
*ICD-10 CODING
RN Team leader
Therapeutic Alternatives - Randleman, NC
May 2019 to January 2020
Marketing free training to community groups that may benefit from further knowledge of the elderly and mentally ill. Providing said training when booked. Executive Director
Pinewood Manor assisted living - Ahoskie, NC
October 2018 to February 2019
Overseeing the day-to-day of all aspects of an assistant living facility . Director of nursing
Accordius - Gatesville, NC
May 2018 to October 2018
Policy implementation and enforcement for all nursing staff and residents. RN Case Manager
Amedysis hospice - Plymouth, NC
December 2017 to May 2018
All aspects of care and IDT case coordination for hospice patients. RN Case Manager
MSA Medical Services of America - Elizabeth City, NC May 2015 to December 2017
Skilled nursing care and organization of Case Management Services for clients at home RN, CASE MANAGER
VIDANT HOME HEALTH AND HOSPICE - Windsor, NC
November 2010 to November 2015
• WRITTEN AND EHR ADMISSIONS AND FOLLOW UP DOCUMENTATION INCLUDING COLLABORATIVE POC
• INTERDISCIPLINARY COMMUNICATION
• CARE COVERAGE AREA RANGED FROM 20-100 MILES DAILY IN RURAL AREA
• CHF, DM, COPD AND OTHER DISEASE PROCESS CARE TEACHING
• MEDICATION TEACHING
• WEEKLY AND BIWEEKLY MEDICATION PLANNERS
• SKILLED NURSING CARE INCLUDING BUT NOT LIMITED TO VENIPUNCTURES, IV INITIATION, PLEUREX DRAIN CARE, WOUND CARE (WOUND VACS, AND VAST ANTIMICROBIAL DRESSINGS) PERIPHERAL AND CENTRAL LINE CARE AND INFUSIONS (INCLUDING MEDI BALL, CADD PUMP, AND GRAVITY) MED/SURG NURSE
VIDANT ROANOKE CHOWAN HOSPITAL - Ahoskie, NC
February 2008 to November 2010
• WRITTEN AND EHR ADMISSIONS AND FOLLOW UP DOCUMENTATION INCLUDING COLLABORATIVE POC
• INTERDISCIPLINARY COMMUNICATION
• DISEASE PROCESS AND MEDICATION TEACHING
• SKILLED NURSING CARE INCLUDING BUT NOT LIMITED TO VENIPUNCTURES, IV INITIATION, PLEUREX DRAIN CARE, WOUND CARE
Education
ASSSOCIATE in NURSING
ROANOKE CHOWAN COMMUNITY COLLEGE - Ahoskie, NC
June 2006 to May 2008
Skills
• RN
• Home Health
• Skilled Nursing
• Nursing Home
• Assisted Living
• budget
• Word
• Strategic Planning
• training
• Marketing
• Powerpoint
• Supervising Experience
• Customer Service
• ICD-10
• Case Management
• Medication Administration
• Hospice Care
• Vital Signs
• Hospital Experience
• Medical Records
• EMR Systems
Certifications and Licenses
RN
June 2018 to June 2020
LPN
BLS Certification
BLS Certification
BLS Certification
CPR Certification
Certified Case Manager
Compact State Nurse License
Assessments
Nursing Skills: Clinical Judgment — Highly Proficient January 2020
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Highly Proficient
Human Resources Skills: Compensation & Benefits — Proficient May 2020
Knowledge of compensation and benefits programs
Full results: Proficient
Research — Proficient
May 2020
Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology.
Full results: Proficient
Electronic Medical Records: Best Practices — Highly Proficient May 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Principles of Accounting — Proficient
September 2020
Preparing financial records according to federal policies Full results: Proficient
Teamwork: Interpersonal Skills — Highly Proficient October 2020
Responding to challenging team situations at work
Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Proficient September 2020
Planning and managing resources to accomplish organizational goals Full results: Proficient
Case Management & Social Work — Proficient
October 2020
Prioritizing case tasks, gathering information, and providing services without judgment Full results: Proficient
Management & leadership skills: Impact & influence — Highly Proficient December 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient
Electronic health records: Best practices — Highly Proficient May 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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