Customer Service Security Officer

PROFILE

Organized and motivated employee eager to apply time management and

organizational skills in various environments. Seeking entry-level

opportunities to expand skills while facilitating company growth. Always

looking for ways to improve productivity and customer satisfaction with

exceptional service

EXPERIENCE

Barista Shift Lead, Great northern food hall, New York, NY2018-2020

* Greet guests with a pleasant smile and offer superior customer

service.

* Prepared and served fresh coffee, espresso drinks, blended

coffees and teas.

* Maintained highest standards of conduct and service to support

company reputation.

* Monitored cafe for seating availability, safety and well-being of

guests.

* Checked temperatures of freezers, refrigerators and heating

equipment

Cashier, Bonmi, New York NY-2017-2018

* Provide fast courteous customer service while keeping a smile

* Completed daily recovery tasks to keep areas clean and neat for

maximum productivity.

* Operated cash register, collected payments and provided

accurate change.

Bar cashier, open market, New York NY — 2017-2017

* Greeted customers promptly and responded to questions.

* Maintained work area and kept cash drawer organized.

* Counted and balanced cashier drawers.

* Processed customer payments quickly and returned exact

change and receipts.

* Counted drawers at start and end of shifts to validate daily

records and uphold accounting accuracy.

* Counted product stock to maintain inventory records.

‘Supervisor, Equinox cafe, New York NY-2015-2016

* Greeted customers promptly and responded to questions.

* Make fresh fruit smoothies, sell fresh fruit juices, meals and

snacks

* Maintained the work area and kept cash drawer organized.

* Counted and balanced the cashier drawers.

* Processed customer payments quickly and returned exact

change and receipts.

* Counted drawers at start and end of shifts to validate daily

records and uphold accounting accuracy.

* Counted product stock to maintain inventory records, report what

is needed to the manager so they can place orders.

* Supervise a team of 4-5 people, oversee the Front of house,

EDUCATION

Legacy High school New York Ny —

SKILLS

* Supplier management

Food safety understanding

Store Opening and closing procedures

Excellent communication and organization skills

Build and maintain enduring customer relationships to boost

sales and generate repeat business

Strong work ethic

* Highly effective team building

1065 Teller ave

Bronx New York 10456 917-***-****

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