Data Entry Customer Service
Resume:
Stephanie R. Smith
St. Louis, MO 63136
**********@*****.***
QUALIFICATION SUMMARY
Professional phlebotomist backed by 5+ years of experience within hospital and blood-bank settings. Skillful & precise in performing venipunctures and capillary punctures from patients of all age groups, urine drug screen collections, & paternity collections. Extensive background in collecting, preparing & storing blood samples & verifying medical records. Ability to provide nursing services such as medications and injections to patients. Possess excellent patient-relations skills – known for having a gentle touch and the ability to alleviate patient anxieties.
KEY SKILLS
●Venipunctures & Capillary Puncture Blood Specimen Storage Equipment Distribution
●Blood Collection & Handling Safety Patient & Donor Care Decontamination & Cleaning
●Medical Records Review Quality Assurance & Controls Surgical Instruments & Setup
PROFESSIONAL EXPERIENCE
Acts of Care, LLC, Clayton, MO 2019-Present
Caregiver
I take care of my son's personal care and doctor’s visit. I also perform data entry, customer service duties
along with clerical duties daily.
Selected Accomplishments:
●Perfect Attendance 2019-Present
Aerotek Scientific, St. Louis, MO 2008-2009
Technician:
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture. Followed infection-control and safety procedures in carrying out daily phlebotomy functions. Prepared blood-collecting equipment, drew blood, and safely stored and transported samples. Built trust and minimized patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
Selected Accomplishments:
●Perfect Attendance 2008-2009.
Barnes Jewish Hospital, St. Louis, MO 2005-2008
Sterile Processing Technician:
Performed cleaning, decontamination and sterilization duties. Assembled, wrapped, and stored supplies & instrument trays. Answered phone calls and maintained logs. Distribute & pick up soiled instruments at the appropriate time. Performed biological & chemical monitoring in accordance with quality assurance. Maintained QA standards by completing logs and records promptly. Worked with specialty instruments within NEURO, OB/GYN, GENERAL & CARDIOTHORACIC and Laparotomy sets & DaVinci robotic systems.
Selected Accomplishments:
Won “Employee of the Month: January 2006; March 2007; June 2007.
Perfect Attendance 2005-2007.
Biotech Laboratory, St. Louis, MO 2001-2003
Mobile Phlebotomist:
Performed venipunctures and skin punctures to obtain blood samples for laboratory testing at nursing homes & residential facilities. Prepared & organized patient specimens for testing. Collected urine drug screen specimens. Delivered blood samples to various departments as required. Handled venipuncture, electrocardiogram, urine analysis, blood testing, centrifuging autoclaving. Handled phone calls from patients & doctors for scheduling appointments. Performed laboratory computer operations.
Selected Accomplishments:
●Perfect Attendance 2001-2003.
St. Mary’s Hospital, St. Louis, MO 1999-2001
Phlebotomist:
Collected blood & urine specimens. Ensured all field phlebotomy and specimens are collected accurately and on time.
Performed capillary & venous blood collections on patients. Maintained patient confidentiality while following procedures as stated in manual. Stocked inventory & cleaned the work area thoroughly for the upkeep for the next business day. Maintained required temperatures for each specimen. Initialed, dated, & timed each specimen when received into the lab. Separated, stamped, and packed specimen mail for state courier to pick up in designated areas. Performed finger sticks to check the hemoglobin and glucose of various patients. Maintained the order of draw. Labeled, centrifuged, split, & froze specimens as required by test order. Disposed of biohazard containers when scheduled.
Selected Accomplishments:
●Perfect Attendance 1999-2001.
EDUCATION & CERTIFICATES
Allied College- St. Louis, MO 2006
Associate Degree-Surgical Technology
AL Med Academy- St. Louis, MO 1999
EKG/Lab Assistant Certificate
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