Bartender

Tamara J. Trulson

* **** N Riverside Drive – Pompano Beach FL 33062

* 14296 Rutgers St Prior Lake MN 55372. 4/30 – 10/15

* 612-***-**** – *****@*****.***

Experienced bartender with a demonstrated history of working in the hospitality industry. Skilled in corporate events, hotel and restaurant as well as banquet bartending. Strong interpersonal skills.

Professional Experience:

Canterbury Park – Shakopee MN May 22 – Sept 22

Worked as full time bartender during MN summer live racing season and concert series, ends Sept 18. High volume environment. Sales of $4600 one shift.

Home2Tru Hilton – Fort Lauderdale Nov 21 – Current

Bartender – Pool Bar Bartender

Delivered consistently high level of customer service to each client

Mixed both pool side blended drinks and quality craft cocktails per company guidelines to maintain liquor costs at a minimum.

Kept the bar area clean and sanitary per both company guidelines and health department requirements

Maintained an accurate cash drawer

Maintain an efficient work pace to keep customers at the bar and in the dining room satisfied at all times.

B Hotel – bartender/server events and weddings Oct 19 – Mar 2020

CAREERS INC – Hillsboro Country Club Oct 2019 – Mar 2020 Bartender events and weddings

UNIPOWER INC June 2019 – Mar 2020 National Sales Executive. Responsible for green grass sales nationally

MARRIOTT POMPANO BEACH Jan 2019 – Apr 2019

Dining and Pool Bar Bartender /seasonal

Delivered consistently high level of customer service to each client

Mixed both pool side blended drinks and quality craft cocktails per company guidelines to maintain liquor costs at a minimum.

Kept the bar area clean and sanitary per both company guidelines and health department requirements

Maintained an accurate cash drawer

Maintain an efficient work pace to keep customers at the bar and in the dining room satisfied at all times.

EMBASSY SUITES – BLOOMINGTON MN May 2005 – Oct 2010

Banquet bartender

Responsible for setting up and stocking bar for weddings and corporate events.

Maintain stock of all required inventory for the event

Tear down bar and put away all items used

Hilton Hotel Bloomington MN August 1989 – May 2005

Bartender – Flamingos nightclub/Banquets/Lobby bar

Delivered consistently high level of customer service to each client in high end nightclub, Flamingos

Mixed both blended drinks and quality craft cocktails per company guidelines to maintain liquor costs at a minimum.

Kept the bar area clean and sanitary per both company guidelines and health department requirements

Maintained an accurate cash drawer

Maintain an efficient work pace to keep customers at the bar and in the dining room satisfied at all times.

BANK OF AMERICA MERCHANT SERVICES May 2015 – Oct 2017 Vice President Business Consultant Responsible for revenue growth with complete ownership and accountability of both new and existing client relationships of BofA's largest Financial Industries clients.

Responsibilities included market penetration, investigating opportunities, product presentation, business proposals, driving revenue growth, key account retention, and contract negotiation and administration.

Partnered with BofA’s Treasury officers rolling out PCI compliant Ecommerce, Mobil Pay, CSR, Data Analytics and Fraud tool solutions within the Financial Industries market. Increased revenue YOY through penetration, expansion of relationships and new green grass sales. Skilled in establishing and maintaining solid relationships with C-level leaders/decision makers across the business spectrum. Responsible for complete project management implementation.

BANK OF AMERICA MERCHANT SERVICES Sept 2006 – May 2015 Chase Paymentech – First Data migration to BAMS Relationship Manager/Portfolio Manager Successfully managed Large Corporate/National Account Portfolio’s across industry verticals, including Insurance, Retail, Ecommerce, Utility and MOTO.

Tasked with maintaining client relationships through significant internal corporate changes as we converted merchants from First Data’s joint venture with Chase Bank and began a new relationship with Bank of America. Managed several platform conversion efforts from both Chase and Tsys platforms to First Data platforms.

Responsible for maintaining and growing over $6 million in annual revenue within my client base.

I utilized strategic processes to manage client relationships, integrating new products and tokenization programs, and help merchants manage PCI requirements. I signed 7 contracts each valued more than 100MM+ revenue in 18 months all with zero revenue erosion, while adding several additional products to increase YOY revenue. I dove deeply into my client’s organizations building relationships with C-Level, Treasury, Cash Management and IT organizations

.

NOVA INFORMATION SYSTEMS, Atlanta GA

(ELAVON) 2004 - 2006

Premier Account Executive

Presidents Club 2006

As the NOVA Premier Account Executive, I maintained customer relationships generating over three billion dollars in business. Responsibilities included; senior level contact, expanding client volume, presenting cross sell opportunities, maintaining compliance standards, performing account reviews, limiting revenue compression during contract negotiations, and forecasting potential areas of client growth. I worked with client IT staff developing systems integration plans, and with VAR’s to determine the best fit for my clients

WELLS FARGO MERCHANT SERVICES, San Francisco CA 2002-2004

Government and Specialty Account Sales Executive

Government and Specialty market development. Defined, prospected, designed, and closed compliant credit card processing more than $200 million dollars to government and private institutions. Clients included: Municipal, Education, Utility, and other public and private institutions. Worked closely with corporate risk and underwriting to credential and sign $100 million-dollar aggregator. Recognized for outstanding sales throughout my employment

GLOBAL PAYMENTS, ATLANTA GA 2001-2002

Regional Sales Representative

Opened new territory for Global Payments, selling bankcard processing services and Point of Sale hardware to retail, restaurants, medical offices, and corporations. Developed a network of 15 professionals to generate leads and wrote sixteen million dollars in twelve months. Signed a referral agreement with the largest Micros Dealership in the five-state area. Also, responsible for the successful sales of Check guarantee programs

CONSECO FINANCE, St. Paul, MN 1999 - 2001

Software Developer

Hired as a Business Analyst after completing my diploma in Computer Science and quickly promoted to Software Developer in the Private Label Credit Card Division.

Applications include development of project management tools, databases, client contact administration systems, and network connectivity information

Experienced in Visual Basic Software development

Developed, Coordinated and presented user training of Project Management Systems

YOUNGBLOOD LUMBER COMPANY, Minneapolis, MN

Top Salesperson in my division YOY. Exceeded quota consistently by 130% to 160%.

Clients included corporations, architects, millwork houses and store fixture.

Successfully maintained and grew existing accounts, while prospecting for new business.

Called upon to mediate project failures in the five-state area. Negotiated resolution among the General contractor, owner, architect, fabricator, manufacturer and the designer

Successfully launched a new product for International Paper. My marketing plan was subsequently used by International Paper as a model to be used by other distributors of their products across the country

Consistently recognized for outstanding sales and leadership roles by International Paper

HENNEPIN TECHNICAL COLLEGE, Eden Prairie, MN 1999 - 2001

On faculty as a part time adjunct Instructor of entry level computer classes

Education

SANDLER SALES TRAINING

Sandler Presidents Club

HENNEPIN TECHNICAL COLLEGE, Eden Prairie, MN 1998-1999

Graduated: Diploma, Visual Basic Computer Programmer, GPA 3.97

Graduated: Certificate, COBOL Computer Programmer, GPA 4.0

Coursework included: HTML, Advanced Visual Basic, CICS, Advanced Cobol,

Advanced Systems Analysis, Oracle, MVS, Advanced Programming Logic,

Database Design and SQL, Advanced Access, Oracle, Windows NT

Honors: Dean’s list (every quarter)

NATIONAL AMERICAN UNIVERSITY, Rapid City, SD

Graduated: Bachelor of Science Degree, Business Administration

Honors: Dean’s List

MINNESOTA SCHOOL OF BUSINESS, Minneapolis, MN

Graduated: Diploma, Management

ST. CLOUD STATE UNIVERSITY, St. Cloud, MN

General education coursework

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