Personal Assistant Customer Service
Resume:
Krystle Maddox - Espejo
Virginia Beach, VA 23452
******.*******@*****.***
My organizational and multitasking skills are very good and combined with my ability to learn quickly and handle many tasks under pressure; make me an ideal candidate for an administrative/office management position, as well as retail or restaurant management trainee.
I have held a number of jobs, but now I am seeking a start to something more - a career that I can learn and grow with & be challenged, to help me make a good stable life for my 4 children.
Employment:
Food Lion (Virginia Beach VA) - 2019-2020
Office Assistant - I am responsible for opening the office & customer service department, and running daily reports. I set up morning tillys, run customer service counter issuing money orders, handling western union transactions and selling lottery tickets. I also run a register when the store is busy, and when others are on their breaks.
American Target Advertising (Manassas VA) - 2017-2018
Production Account Assistant - I assisted one of the production managers on 3 direct mail campaigns. I sent out bids and prepared bid analysis grids once the pricing came in. I processed invoices and entered costs into Excel spreadsheets and then keyed them into our production database. I proofed copy and made edits to the copy & artwork on the PDFs using Adobe Acrobat and then submitted them to our art department via Dropbox. Occasionally I would review insertion orders, review all seed mail received to make sure our mailings went out as approved, with the correct copy and components.
Burger King (Virginia Beach VA) - 2016-2017
Started as a Breakfast Coordinator, then moved up to Shift Manager, supervising staff and assisting the manager and assistant manager with inventory counts and ordering.
Bouncing Bullfrog Amusements (Virginia Beach VA) - 2015-2016
I worked part time from home, assisting with Craig’s List advertisements and Social Media
Posts, to draw in customers. I helped with scheduling and sales upgrades, as well as some clerical duties and miscellaneous customer service responsibilities.
In Home Child Care (Reston VA & Virginia Beach VA) - 2014-2016 I cared for 2-3 additional children, in additional to my 3 (at that time).
Sprint (Stafford VA) - 2012-2014
Wireless Assistant Sales Manager - I lead a team of wireless sales associates, assisted in their training and the weekly scheduling. I assisted the store manager with miscellaneous duties, such as ordering and inventory.
Personal Assistant to Karen French (Purcellville VA) - 2009-2011
Karen is a loan officer and I managed her calendar, scheduled appointments, and assisted with marketing promotions and administrative/clerical duties as needed.
Kinder care Learning Center (Sterling VA) - 2008-2009
Assistant Director in Training - I assisted the Director with growing enrollment through postcard mailings and open house tours for interested parents. I helped monitor the child to teacher ratios, adjusting enrollment and class sizes as needed. I handled various administrative duties, such as filing and scheduling appointments for the Director, as well as covering for teachers to take breaks, go to lunch or in their absence.
Education:
Dominion High School (Sterling VA)
Graduated 2005 – Standard Diploma
International Beauty Academy (Berryville VA) Graduated 2008
Early Childhood Development Program (thru Kinder Care, Sterling VA)
Took classes in 2009, but did not completed the degree program
Northern VA Community College
Office Readiness Certificate (Microsoft Word/Excel/Outlook) Completed in 2009
References:
Jennifer Hallowell 253-***-**** - from Kindercare
Karen French 703-***-****
Stacy Ward 540-***-**** - from Sprint
Linda Terry 757-***-**** – (from previously Bouncing Bullfrog Amusements, which went out of business); now Jump 4 Joy Party Planning
Personal References:
Linda Bowden 703-***-****
Pam Truesdale 814-***-****
Derek Irelan 703-***-****
Education:
Dominion High School (Sterling VA) Graduated 2005 – Standard Diploma
International Beauty Academy (Berryville VA) Graduated 2008
Early Childhood Development Program (thru Kinder Care, Sterling VA) Took classes in 2009, but did not completed the degree program
Northern VA Community College Office Readiness Certificate (Microsoft Word/Excel/Outlook) Completed in 2009
References:
Jennifer Hallowell 253-***-**** - from Kindercare Karen French 703-***-****
Stacy Ward 540-***-**** - from Sprint
Linda Terry 757-***-**** – (from previously Bouncing Bullfrog Amusements, which went out of business); now Jump 4 Joy Party Planning
Personal References:
Linda Terry 703-***-****
Pam Truesdale 814-***-****
Felicia Aries 757-***-****
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