Customer Service Writer

Jose Benito Santoyo

805-***-**** ***********@*****.***

Profile

Excellent verbal communication skills. Ability to manage time efficiently. Able to independently accomplish assignments in a timely manner. Poised and competent with demonstrated ability to easily transcend cultural differences. Professional Experience

Sept. 2019- March, 2020, MOB Shop, Ojai, CA

Bike Attendant

• Inventory Control

• Provide Client service

• Work with members to check in and out bikes

• Record and update daily check-out and damage reports Sept 2017- Feb. 2019 AWS Automotive, Ventura, CA

Service Writer

• Maintained client base by servicing and providing customer service.

• Schedule vehicles repairs

• Processed all Return requests and handled all warranty issues.

• Created and revised repair orders

• Order parts/supplies for the shop

• Inventory Control

2001-May 2016- Weatherford Oil Country Mfg, Ventura, CA Assistant Planner/Buyer

• Check Supply/Demand

• Open work orders accordingly

• Open purchase orders accordingly.

• Purchase quality products with timely deliveries at the best price

• Track and push workflow through processes

• Assist suppliers with questions or problems concerning the purchase process to ensure effective communication.

• Maintain open communication lines with other departments. Qualifications and Skills

• Fluent in Spanish.

• Great Customer Service skills, able to work as a liaison between clients and operations.

• Proven leadership skills, strong work ethic and integrity

• MS outlook/Word/Excel

• Certified Forklift/Stacker Operator

EDUCATION

Ventura College – Ventura, CA

• Continuing Student with anticipated Associates Degree, December 2022 References

Available upon request.

Contact this candidate