Electronic Technician Customer Service

*** ****** ******* **** • TAYLORSVILLE, NC *****

336-***-**** • ***************@*****.***

JASON JOHNSON

OBJECTIVE

SEEKING A CHALLENGING CAREER THAT ALLOWS

UTILIZATION OF TALENTS WHILE PROVIDING

OPPORTUNITIES FOR ADVANCEMENT AND GROWTH

FUNCTIONAL SUMMARY

Diverse background in working with and serving the public. Strong leadership skills. Highly motivated individual with aptitude for quickly learning new tasks. Excellent communication, interpersonal and people skills. Strong analytical, troubleshooting, and problem solving skills…easily assess conditions and implement appropriate interventions. Work well under stress, able to handle demanding deadlines. Computer savvy with current software applications. Areas of expertise include:

SUMMARY OF QUALIFICATIONS

2015 - present The Budd Group, Inc. Greensboro, NC Account Manager

• Oversee multiple customer accounts including activities of employees engaged in cleaning and maintaining

premises of office, commercial, or other institutional buildings.

• Interview, hire, and train new employees

• Resolve and respond to employee and customer issues

• Oversee and follow up on safety requirements with employees including site-specific training

• Order and purchase necessary supplies and equipment

• Supervise time keeping of employees

• Budgeting and controlling expenses of operations

Leadership/

Management

Circuit Analysis Sales & Marketing

Troubleshooting &

Problem Solving

PID Loop Tuning Public Relations

Electronics &

Electrical Systems

PLC Programming

Customer

Satisfaction

Microprocessor

Programming

Oscilloscope Weapons Expert

2004 - 2015 NC Dept. of Public Safety Taylorsville, NC Corrections Officer

Supervise and manage inmates. Work directly with prison population management following operating

policies and procedures; ensuring safety of fellow officers and inmates

Serve as an armed guard, escort officer, interrogation, de-escalation etc.

Extensive documentation of events, property

management, etc.

EMPLOYMENT

2003 - 2004 Aerus Electrolux Hickory, NC

Sales/Customer Service

Inside and outside sales, calling on customers, builders and retail stores alike selling portable, self-contained, and entire house vacuum units and related parts and supplies

2002 - 2003 Alarm Electronics Taylorsville, NC

Electronic Technician

Built and repaired high-tech electronic devices for use in security systems

Assembled, repaired, and troubleshooting circuit boards and related electrical components

Controlled inventories, ordered and maintained stock on hand utilizing JIT principles

EDUCATION

2016 Registered Building Service Manager

2004-2015 NC Department of Public Safety, Raleigh, NC Professional Development/Continuing Education

BCOT training, weapons expert, de-escalation

techniques, CPR certification, OSHA training

2000-2002 Mitchell Community College Statesville, NC Associate Degree in Electronics Engineering

Phi Theta Kappa Member; Recipient of the Electronics Engineering Technology Award 2002

REFERENCES

Professional and Personal References Available Upon Request.

Contact this candidate