Equipment Operator Customer Service

Electronic Heal Rec ds Specialist

Latoya Houston

**** **** ****** **.

Union City, CA. 30291

Mobile: 213-***-****

Email: ******.*********@*****.***

Professional Summary

We - ganized electronic heal rec ds specialist wi demonstrated knowledge of heal care procedures and administrative operations in clinical environments, in a office and w king from home. Experienced wi insurance f ms, charts and o er business c respondence. K p medical office operations smoo and efficient by ganizing files, scheduling appointments and assisting patients/residents. Background includes w king in a fast paced and stressful setting to handle a providers, medical staff, and patients n ds. Good interpersonal and communication ski s .

C e Qualifications

• Strong understanding of HIPAA laws and regulations

• Exce ent ganizational and computer ski

• Good understanding wi medical terminology

• Understanding of medical file documentation Experience wi w king from home f we ganized businesses

• Above-average file auditing ski s

• Professional communications ski s

• ICD-9 and ICD-10 coding

• Kareo Clinicals, A ena Clinical, and Praxis EHR software systems W k Hist y

Customer Service Manager

2020 - Current

PG&E/GOCO Consulting

Sacramento, CA

● Lead to CRC staff

● On-site lead for centers that provide important services to community members.

● Setting up CRC sites

● Distributing care kits

● Inventory of supplies & equipment

● Demobilize CRC sites

Equipment Operator 2020-2020

Rite Aid Distribution

Lancaster Distribution 88 Lancaster, CA.

● Equipment Operator - Stock picker and reach truck 3000 series

● Receive, store, and issue materials, equipment, and other items stored in storage room, warehouse, or storage yard. Keep records and compile stock reports.

● The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

● Unload materials or equipment

● The ability to exert maximum muscle force to lift, push, pull, or carry objects Program Leader

2018-2019

Think Toge er

Vict vi e Regional Office Vict vi e, CA.92395

● Teaching 25 plus students K-5 graders

● Enf cing safety

● Homew k assistance

● Testing students to exc d to higher ELA level

● Create and ganize educational physical game s

Medical Rec ds Specialist 2017-2018

QTC Medical Group \ Diamond Bar, CA. 91765 \

• Answer telephone and schedule appointments wi various heal care providers

• Prepare medical rec ds to set appointments f e fo owing days

• Prepare charts acc ding to scheduled appointments

• Prepare necessary c responding at are related to e medical rec ds of patients including sending labs to outside providers, requesting echocardiogram, aut adiogram, sl p studies, CBC results, and audiogram’s

• Upload and scan finding/results into heal rec ds

• Manage medical documentation f gynecological and gastroenterologist

• Facilitate schedules betw n physicians and technicians Medical Receptionist 2002-2017

Brittany House Alzheimer’s Active Care Facility \Long Beach, CA. 90808\

• Organized rec ds of patients acc ding to diagnosis

• Helped physicians and nurses by retrieving patients EMR/EHR from e database

• Assisted patients wi whatever ey n d during eir stay

• Perf med unit clerk w k and charting procedure

• Answered patient phone ca s and directed to appropriate department

• Adhered to e state and federal standards concerning sharing of medical rec ds Education

Long Beach City Co ege \Long Beach, CA. \ 2001 to 2003 Business/Clinical Administration EHR software training Accomplishments:

• 220 hours of technical clinical training

• Certification of completion

Long Beach Polytechnic High School \Long Beach, CA. \ 1998 to 2001 General High School Education

Accomplishments:

• Diploma

• Dean’s List

• Meda ion Award

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