Nikita Smith
********@*****.***
EDUCATION
South Seattle Community College, Seattle, WA.
Career Building/Job Readiness
Pima Medical Institute, Renton, WA.
Medical Assistant-Diploma
SKILLS
Microsoft Word, Excel, MS Office Suite, Data Entry, Database Management, Customer Service, File and Records Management, Administrative Support
EXPERIENCE
Urban League metropolitan Seattle
Young Adult Shelter and Drop-in Center
Youth Engagement Manager
2/2020-3/2022
Organizing daily activities based on the goals of the organization
Devising new programs that support the organization’s objectives
Coming up with sustainable goals for the organization
Working with other departments to develop budgets and plans for the programs
Evaluating and assessing the programs’ strengths and weaknesses
Monitoring projects and overseeing project managers to ensure goals are met
Meeting with stakeholders to discuss program status and goals
Working with the marketing team to improve strategies
King County Elections
7/2017-
Administrative Specialist II
●Process mail
●answer multiple phone lines
●Assist voters in person and by phone as needed.
●Process incoming voter registration requests and search for matching records.
●Enter voter information data and initiate voter registration card issuance.
●Provide basic election information
Orange Cab Company
2/2016-9/2017
Dispatcher
●Greet customers
●Answer multiple phone lines
●Resolve customer concerns
●Coordinate with drivers to ensure accurate locations and timely schedules are met.
●Provide feedback to management
●Schedule pick-ups and drop offs
Wellspring Family Services
9/2014-12/2014
Administrative Assistant
●Greet and direct guests to appropriate person/locations.
●Answer multiple phone lines
●Data entry
●Filing/faxing
CERTIFICATES
HIPAA, OSHA, HIV/AIDS
Adult and Child BLS/CPR & AED
American Heart Association Certification