Billing Administrator Finance Clerk

Dawn Cowan

**** ******* **** ***** ******, OH ***21

Cell: 216-***-****

**********@*****.***

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

Co-developed company’s first standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Integrated and implemented the City’s first Wellness program with an initial enrollment of 80%.

CAREER SUMMARY

Premier Smiles Orthodontics- Current

Human Resource Generalist

Shaker Hts, OH

Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations

Creating a recruitment plan and calendar according to operation and sales projections

Evaluating employee performance and appraising their pay scale accordingly

Implemented an employee incentive program

Implemented employee feedback form

Administer payroll for over 200 employees over 8 locations.

Create job descriptions, schedule, and conduct interviews via Zoom and in person.

Monitor job posting boards

Oversee all aspects of onboarding

City of Warrensville Heights April 2015- Aug 2021

Human Resources Generalist

Warrensville Heights, OH

•Assist with all new hire orientation and paperwork

•Oversee Benefits enrollment

•Process OPERS, Aflac, Workers Compensation

FMLA processing

•Responsible for new job postings

•Process background checks/random drug screenings

•Give presentations to company on benefits enrollment

•Monitor Wellness Program

Worked with various labor unions

City of Warrensville Heights August 2015- April 2016

Finance Clerk

• Prepares and verifies various standard accounting entries for financial data processing system; reconciles report discrepancies and problems.

• Account reconciliations

• Ensure that the monies received from third party insurers, providers or adjustments to the amount paid to the provider are accurately recorded.

Updating and reconciling sub-ledger to the general ledger.

Maintaining cash applications

CTPartners Executive Search LLC. March 2014 to June 2015

Centralized Billing Administrator

Woodmere, OH

• Verified the monthly billings with the revenue collected to check for any errors.

• Review and approve contracts for accuracy prior to billing

• Submit invoices through various online billing systems (Ariba, Tungsten)

• Preparing and submitting vendor forms.

• Monitoring and responding to request and inquiries from clients and consultants from three different outlook mailboxes.

• Resolve any discrepancies in billing by checking it with the sales invoice, providing support to the search team.

• Prepare invoices for billing to customers worldwide.

Chandler Products October 2010 to September 2012

Human Resources Administrator Euclid, OH

• Manage all Human Resources related issues for two sister companies

• Oversee Benefits enrollment/ Workers Comp/OSHA.

• Process 401k enrollment

• Process payroll for two companies

• Accounts Receivable and collections

• Gave presentations to company on benefits enrollment

Affiliations:

Society for Human Resources Management (SHRM)

Education

Southern New Hampshire University

January 2016-Present

Major/ Human Resources Management

Contact this candidate