Scrum Master Service Delivery

Temiloluwa Alao

SCRUM MASTER

Tel: 940-***-**** ****************@*****.***

CAREER SUMMARY

Self-motivated and value-driven Agile professional with 5 years of product management/product development experience in the banking, insurance, software development and retail industries. Accomplished leader with proven ability to understand and resolve complex issues, focusing on identifying /removing impediments and delivering customer centric products. Proficient in driving fast-paced, versatile, and evolving teams to the successful adoption and implementation of the Agile ways of working. Demonstrated ability to motivate, organize, lead and coach scrum teams across multiple locations, helping them significantly sustain and/or raise their agile maturity and productivity levels.

SKILLS/PROFICIENCIES

Scrum Kanban SAFe Servant-Leadership Agile Maturity Assessment Capacity Planning Skills Matrix Conflict Resolution SDLC CICD Team/Stakeholder Communication Quarterly Product Planning User Story Estimation Mapping Dependency Mapping Project Estimation Coaching, training, Mentoring, Events Facilitation Velocity Tracking Progress Reporting Forecasting Risk Management Program Increment (PI) Planning Team Empowerment

Backlog Refinement Release Planning Remote Collaboration Impediments/Dependencies Removal

TOOLS

Jira Confluence Miro Mural Ideaboardz Microsoft Office OneNote Microsoft Teams Zoom Slack WebEx

PROFESSIONAL EXPERIENCE

Bank of America, Dallas SCRUM MASTER 2021 – TILL PRESENT

Organizing and facilitating scrum events, including the daily stand-up, sprint planning, sprint review, sprint retrospectives, and backlog refinement meetings to enhance incremental delivery of value to customers

• Providing guidance and assistance to the product owner on user story creation and product Backlog refinement/grooming to meet the product goal and stakeholder expectations

•Collaborating with team members in establishing a healthy and engaging work environment with self-organizing and self-managing teams, which has led to increased commitment to value delivery

•Administering Jira activities for teams (creating epics, user stories, workflows, filters, dashboards, reports, using JQL...) as well as using Confluence for documentation and collaboration

•Creating, communicating and maintaining project metrics (Velocity, Burndown/Burnup charts) that demonstrate measurable progress towards KPIs and timely delivery of planned work

•Tracking relevant metrics through burn-down charts, team velocity, and radiating progress to the teams and stakeholders leading to an increase in value delivery up to 90% within 15 months.

•Driving continuous improvement as a change agent, engaging stakeholders to identify business problems and create scalable solutions that adapt the agile process and drive productivity throughout the project lifecycle

•Supporting and guiding the team and stakeholders in the adoption/application of agile best practices, and this has resulted in an increase in the quality of products delivered to the customers by 55% within 15 months.

•Anticipating and addressing actual or potential dependencies and impediments to team progress in the delivery of valuable product increments to end users

White Rock Insurance Services, Dallas SCRUM MASTER 2019 – 2021

•Facilitated the various scrum ceremonies/events while ensuring transparency, adaptability and predictability

•Helped the Product Owner with effective product backlog refinement and value optimization

•Implemented agile best practices such as time-boxing, capacity planning, dependency mapping, risk management, continuous integration, code/design reviews, progress tracking, product visioning, technical debt reduction, team self-management, team empowerment, role training and stakeholder communication

•Monitored project progress and communicated with stakeholders and team (s) to detect and address possible dependencies, impediments or blockers and resolved them in a timely manner.

•Designed training sessions for product owners and developers on agile fundamentals and best practices which led to a 5% increase in productivity.

•Utilized Jira to establish and track key metrics such as sprint velocity, burn-down charts, lead time, cumulative flow and cycle time which led to a 75% increase in overall team performance.

•Managed communication within the team and with the stakeholders, maximized transparency, and disseminated information related to service delivery, and resolved any conflicts that arose.

•Established and mentored cross-functional and self-managed teams that led to an increase in high-quality value delivered to the customers from about 40% to 80% within 12 months.

•Focused on improving team dynamics, performance and conflict management via high level team collaboration

United Regional Hospital, TX, USA SCRUM MASTER 2017 – 2019

SCRUM MASTER

Responsible for daily management of the scrum team member.

Establishes and facilitates scrum ceremonies.

Collaborates with the owner on backlog refinement.

Coordinates the activities of the team as it relates to writing and estimating user stories.

Establishes team capacity and velocity and manages sprints accordingly.

Establishes team level Definition of ready and definition of done.

Aligns priorities for the team during daily standup, backlog refinement.

Removes impediments for the team, identifies and manage dependencies.

Works with Agile coaches and other Scrum Masters to grow within the role.

Contributes to the advancement and improvement of Agile practices within the organization.

Establishes and communicates team level metrics.

JULIUS BERGER CONSTRUCTION, NIGERIA PROJECT MANAGER JUNE 2011 – OCT 2016

•Planned, executed and maintained project processes, quality, work scope, scheduling, cost control, transportation, procurement and logistics which resulted in timely and productive project completion.

• Prepared and submitted budget estimates, progress reports, and cost tracking reports.

•Created and delivered presentations to senior-level management on project goals, plans, and progress reports.

•Implemented best practices for time management, task urgency, job planning, delegation and accountability to meet the overall goals of the project deliverables.

•Ensured the project team understood all components, expected deliverables, timelines, and the process of change management.

•Collaborated with the project management team to identify potential risks and assisted with the development of preventive plans which culminated in a safe work environment.

•Led the team that collected, researched, documented and exhibited the cultural artifacts of the local communities in the 4 museums of the COE project – (all 4 museums are operational).

•Contributed immensely in the publication of the catalogues of the 4 museums which are currently being sold globally especially in museums and cultural centers.

EDUCATION

•Professional Scrum Master 1

•SAFe Scrum Master 5.1 (SSM)

•Bachelor of Art Degree (BA.)

PROFESSIONAL AFFILIATIONS AND INTERESTS

•Communities of Practice (Member) Scrum Alliance (Member)

•Scaled Agile Community (Member)

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