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Assistant shop manager

Location:
Doha, Qatar
Posted:
September 13, 2022

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Resume:

osman zubeir

Enthusiastic and optimistic sales professional

with over 2 years of experience as a sales

manager for 2 retail companies one focused

on Jewlery and accesories and the other

company focused on high quality perfumes.

Skilled at developing and maintaining client

relationships and highly committed to working

with a team to achieve quotas. Achieved my

store and personal quota in sales each quarter

and awarded the best Salesman of the Year

Award in 2014. Revitalized under performing

sales organizations using best practices.

Excels under pressure. Fluent in English and

Arabic.

Contact Info

009**********

adsj4m@r.postjobfree.com

https://www.linkedin.com/in/osman-…

Male

Sep 5 1993

Single

Qatar

Skills

• Project management Advanced

Customer service Expert

Sales Expert

Communication liaison Expert

Languages

Arabic Native

English Native

Tagalog Good

Experience

7/12 - 4/2013

Alyasra Fashion Assistant Store Manager

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Maintained positive customer relationships by responding quickly to customer service inquiries. Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Walked through store areas to identify and proactively resolve issues negatively impacting operations. Processed payments for credit and debit cards and returned proper change for cash transactions. Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

Managed scheduling for store shifts to accomplish proper staffing. Developed innovative and creative merchandise displays to drive point-of-sale purchases. 5/2013 - 6/2014

Anfasic Dokhoon Assistant Store Manager

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Maintained positive customer relationships by responding quickly to customer service inquiries. Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement. Developed innovative and creative merchandise displays to drive point-of-sale purchases. Assisted Manager in interview process of prospective employees and provided feedback. Trained and guided team members to maintain high productivity and performance metrics. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

08/22

University of the Cordilleras Bachelor - Bachelor of Business Administration majoring in marketing Courses

07/22

Social Media Marketing Foundations Linkedin learning 08/22

Project Management Foundations Linkedin learning

08/22

Communication Foundation Linkedin learning

08/22

Digital Marketing Foundations Linkedin Learning

08/22

Costumer Service: Problem Solving and Troubleshooting Linkedin Learning 08/22

Marketing on Instagram Linkedin Learning



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