Assistant shop manager
Resume:
osman zubeir
Enthusiastic and optimistic sales professional
with over 2 years of experience as a sales
manager for 2 retail companies one focused
on Jewlery and accesories and the other
company focused on high quality perfumes.
Skilled at developing and maintaining client
relationships and highly committed to working
with a team to achieve quotas. Achieved my
store and personal quota in sales each quarter
and awarded the best Salesman of the Year
Award in 2014. Revitalized under performing
sales organizations using best practices.
Excels under pressure. Fluent in English and
Arabic.
Contact Info
***********@*****.***
https://www.linkedin.com/in/osman-…
Male
Sep 5 1993
Single
Qatar
Skills
• Project management Advanced
Customer service Expert
Sales Expert
Communication liaison Expert
Languages
Arabic Native
English Native
Tagalog Good
Experience
7/12 - 4/2013
Alyasra Fashion Assistant Store Manager
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Maintained positive customer relationships by responding quickly to customer service inquiries. Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Walked through store areas to identify and proactively resolve issues negatively impacting operations. Processed payments for credit and debit cards and returned proper change for cash transactions. Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Managed scheduling for store shifts to accomplish proper staffing. Developed innovative and creative merchandise displays to drive point-of-sale purchases. 5/2013 - 6/2014
Anfasic Dokhoon Assistant Store Manager
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Maintained positive customer relationships by responding quickly to customer service inquiries. Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement. Developed innovative and creative merchandise displays to drive point-of-sale purchases. Assisted Manager in interview process of prospective employees and provided feedback. Trained and guided team members to maintain high productivity and performance metrics. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
08/22
University of the Cordilleras Bachelor - Bachelor of Business Administration majoring in marketing Courses
07/22
Social Media Marketing Foundations Linkedin learning 08/22
Project Management Foundations Linkedin learning
08/22
Communication Foundation Linkedin learning
08/22
Digital Marketing Foundations Linkedin Learning
08/22
Costumer Service: Problem Solving and Troubleshooting Linkedin Learning 08/22
Marketing on Instagram Linkedin Learning
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