Kathy Nguyen
314-***-**** ***********@*****.***
EDUCATION
Bishop DuBourg High School - St. Louis, Missouri Aug 2017 - May 2021
● GPA: 3.9 / 4.0
● President’s Education Awards Program
● Magna Cum Laude
● National Honor Society
● Student Council
Southern Illinois University Edwardsville - Edwardsville, IL Aug 2021 - Present Major: B.S Business Administration in Management
● GPA: 3.3 / 4.0
● Business ELITE Club Aug 2022 - Present
● Asian American Association Club Aug 2021 - Present
● Cougar Pride Scholarship
● Johnetta Haley Scholarship
WORK EXPERIENCE
Panera Bread - St. Louis, Missouri Oct 2020 - Dec 2020 Delivery Driver
● Greet and serve customers.
● Clean, stock, restock workstations and display cases.
● Ensure customer satisfaction
Doordash
Delivery Driver/Customer Service Oct 2020 - Aug 2021
● Deliver food from St. Louis, Missouri restaurants to customers across the St. Louis area
● Complete on time deliveries by choosing the best routes
● Handle complaints and provide appropriate solutions
● Making about 20 phone calls from customers when dropping of orders Corner 17 - St. Louis, Missouri
Busser Dec 2021 - Jan 2022
● Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity.
● Keep tables ready for incoming guests.
● Kept close eye on customers to quickly spot leaving guests and clear tables
● Answer any questions about the menu
LEADERSHIP
Focus - Youth Leadership St. Louis Sept 2019 - May 2020
● Explore issues ranging from criminal justice and health care to education and diversity
● Meeting with nonprofit agencies to understand the social services safety net
● Discussing leadership challenges with the CEOs of the region’s largest employers
● Connecting with area school leaders to explore best practices and educational gaps Student Council
● Planning and arranging meetings Aug 2020 - May 2021
● Showing leadership skills when discussing
Tutor - St. Stephen Protomartyr School Dec 2018 - Dec 2019
● Help students who was struggling with homework or test
● Grading papers when my mentor needed help
Work Study May 2019 - Aug 2019
● Help the school with cleaning desk and painting walls
● Organizing books and papers
SKILLS/ABILITIES
● Problem Solving
● Time Management
● Customer Service
● Strong Communication and Interpersonal Skills
● Leadership Skills
● MS Office
● Handling Cash