Csr Representative Customer Service

Muhammad Saeed

Father Name: NOOR HAMID GUL

Date of Birth: 01-01-2000

Phone # +934********

Email: **************@*****.***

Marital Status: single

Address: ***-* ******* ****** ******* road Lahore

Objective

To be a member of prestigious organization’s team which provides equal opportunities for career building and professional grooming.

Skills & Abilities

●Customer service.

●Market Knowledge.

●Quality Focus.

●Problem Solving.

●Resolving Conflict.

●Analyzing information.

●Multi-Tasking.

●Familiarity with Business Software’s

Experience

ASLAM SUPER MARKET

CSR Representative

01-Year Experience

Job Descriptions

●Manage large amount of incoming phone calls

●Announcements

●Generate sales lead

●Manage online customers

●Identify and assess customers, needs to achieve satisfaction

●Meet personal / customer service team sale targets and call handling quotes

●Handle customer complaints provide appropriate solution and alternatives with in the time limits; follow the insure resolution

●Keep the records of customer interaction, process customer accounts and file documents

●Take to extra mile to engage customers

al buner electronics

01-Year Experience

Sales Representative

Job Description

●To successfully guide customers to items they’re looking for and up-sell other products

●To complete sales, resolve issue with returns or exchanges, and ensure that stores visitors have a positive experience

●To handle customer’s transaction and balance cash drawers

●Stock and inventory management

●To interact with customers and other team members

HAFEEZ & CO electronics

1.5-Year Experience

FLOOR INCHARGE

Job Description

●Direct daily operation with full decision making responsibility for merchandising, weekly payroll, scheduling and establishing sales goals

●Utilize strong interpersonal communication skills to direct daily operation of the branch insuring the highest standards of quality and productivity.

●To handle all costumer complains.

●To make stock order of grocery on daily basis.

●To control all near to expires items & implement offers on them.

●To manage stock inventory.

●To control & arrange all shortages.

●To maintain register of new items on daily basis & report to manger operations as per customer demand & arrange that stock with support of supply chain department.

●Greet the customers.

●Running the store in smooth environment.

Education

intermediate (FSC)

Board of Intermediate & Secondary Education Swat.

Matric (Science)

Board of Intermediate & Secondary Education Swat.

diploma in information technology( dit)

Board of Technical Education Peshawar.

Professional Skills

Additional Skills

Microsoft Office

●MS Word

●MS Excel

●MS Power point

●Inpage

●Exceptional team working, communication, presentation and convincing skills.

●Teamwork.

●Proficient in English.

●Proficient in Management.

●Knowledge of software.

0References: Will Be Available if required.

Contact this candidate