Customer Service Assistant Store

CѕџіѠіѡћђ MѐIћѡќѠѕ-Cќћєђџ

**** ******* **, **** *****, IN 46806 ■ 260-***-**** ■ *****************@*****.*** Well versed manager with the ability to over see store operations. AĴention to detail to produce a quality product in a timely manor. ounting raw materials to provide the tools to employees to get job done

Inventory control Staff management

Process improvements Cross-functional team management Data management Employee training and development

Performance evaluations Staff hiring

Assistant Store Manager, 03/2018 to Current

Circle k – Fort Wayne, IN

Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.

Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.

Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.

Quality Control Inspector, 02/2019 to 07/2020

Ward Corporation – Fort Wayne, IN

Established final inspection procedure, resulting in jobs shipped complete, on time, and matching job specifications.

Initiated re-inspection to check resolution of identified production problems. Carefully documented findings such as weights, quantities and grades in daily reports. Material Handler/Quality Control, 10/2012 to 02/2018 Caliene Heat Smart – Fort Wyne, IN

Managed warehouse materials properly by applying FIFO stock rotation methods. Promoted and followed all safety guidelines for lift truck and forklift safety. Stocked workstations with materials as listed on shop orders. Professional Summary

Skills

Experience

Adhered to all company guidelines and procedures as well as OSHA requirements. Performed cycle count activities and assisted with physical inventory functions. High School Diploma: College prep, Jun 1989

Sourh Side High School - Fort Wayne, IN

Education

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