Customer Service Representative
Resume:
Rayonah Steward
Objective
Intend on fulfilling employment amongst a company offering an opportunity of a stable position and schedule while providing at least the minimum wage that is required.
Work History
CDS - Sales Advisor
Bakersfield, CA
05/30/2022-Present
●Prep products and presentation
●Receive/record feedback
●Closing/opening with team
DriveLine
Bakersfield, CA
05/24/2022-Present
●Independent work
●Following manuals
●Completing projects
Michaels - Seasonal Customer Service
Bakersfield, CA
11/2021-01/2022
●Assisting customers with locating items
●Teaching and directing how to properly use products
●Register/money handling
Kohls - Seasonal Associate
Bakersfield, CA
8/2021-01/2022
●Providing customer service
●Creating a comfortable shopping environment
●Brand and promotion advertising
●POS
Direct Demos & Merchandising - Brand Ambassador
Bakersfield, CA
11/2018-03/2020
●Communicated product value, quality and style to educate and entice potential customers
●Organized and stocked merchandise to keep necessary levels for sales demand
●Planned and organized sampling events by working hand-in-hand with retail store managers and leaders
Conduent - Customer Service Representative
Bakersfield, CA
04/2019-07/2019
●Consulted with outside parties to resolve discrepancies and create effective solutions
●Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
PizzaRev - Crew Member
Bakersfield, CA
01/2018-11/2018
●Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
●Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Macy's - Seasonal Customer Service
Bakersfield, CA
12/2017 - 02/2018
●Handled daily credit and cash transactions for customers with accuracy and speed
●Educated customers on promotions to enhance sales
●Maintained customer satisfaction while handling product returns and keeping a clean/tidy checkout area
*******@***.***
Bakersfield, California 93307
Education
Present
Taft College
Taft, CA
Psychology: Associate of Arts
Admin of Justice: Associate of Science
12/2021
NSLS Foundations of Leadership
Taft, CA
The National Society of Leadership and Success
Food Handlers
United States
06/2017
Golden Valley High School
Bakersfield, CA
High School Diploma
Skills
●Interpersonal communication skills
●Emotional intelligence & Awareness
●Customer Service/Customer Contact
●Intermediate Spanish speaking/reading
●Register/Point of Sales System
●MS Office proficiency
References
I.Dr. Osgie Anayo— 661-***-**** ************@*****.***
II.Shannon Fairres— 661-***-**** *********@*****.***
III.President and CEO of The National Society of Leadership and Success: Neil Khaund— 201-***-****
.
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