Syed Faraz Ahmed
PRINCE*® Certified
ICT & Telecom Professional
Current Address: House # 432, Block C-1, Unit # 8, Latifabad, Hyderabad, Sindh, Pakistans. Call: +923*********
WhatsApp: +968********
Email: ***********@*****.*** & ***********@*******.*** PROFESSIONAL SUMMARY
I have over 15 years of ICT professional experience in Information Technology & Telecommunication field, primarily in Operation & Maintenance, Project Management, Project Acceptance and quality, Radio Access Network
(RAN) Rollouts, BSS Planning, Site Swap projects, 2G/3G/4G DEPLOYMENT AND ACCEPTANCE, MASSIVE MIMO/5G Testing, Manage Services, Service Assurance, IT rollouts, NOC surveillance, Project budgeting, costing & Project Closures.
CAREER HISTORY
Contract Manager at Delivery Operation Center -DOC Middle East, Huawei Technology
(Pakistan) (Nov -2020 to till dated)
Currently working in Huawei Technologies as Contract Manager including all technologies in network 2G/3G/4G/5G, TDD & FDD, Sector Addition &New Technology in OOREDOO Modernization New TK Project- OMAN.
Responsibilities
Responsible BOQs (Bill of Quantity) Management.
Responsible for Customer Payment Certificates & process.
Responsible for PAC & FAC submission to Customers.
Responsible of onsite Acceptances & relocation activities with Customer and Field maintenances team.
Responsible to System tools i.e. ISDP, ISC, SCM, etc.
Responsible for managing Sub-contractor teams for BOQs & Acceptances. Project Manager for Relocation Sites and Project Control Manager for New turnkey sites at Huawei Tech Investment (Oman) (June -2019 to June-2020) Currently working in Huawei Technologies as Project Manager for Relocation including all technologies in network 2G/3G/4G, TDD & FDD, Sector Addition &New Technology in OOREDOO Modernization New TK Project- OMAN.
Responsibilities
Responsible for vendor management.
Responsible for Customer coordination & reporting.
Responsible for interface & negotiation to Customer.
Responsible of site relocation activities with Customer and FM Representative.
Responsible to manage relocations project.
Responsible for managing Sub-contractor teams for Pre-Quality visits &onsite acceptance. Project Acceptance Manager at Huawei Tech Investment (Oman) (Oct 2012 – May 2019) Worked in Huawei Technologies as Project Acceptance & DTP Manager for 2G/3G/4G BTS swap, LTE800/2800, New TK, Quad & Penta band Antenna Swap, Sector Addition &New Technology in OOREDOO Modernization Project- OMAN. Responsibilities
Responsible to define the Acceptance procedures within organization and with Customer.
Responsible for Quality Assurance activities.
Responsible for interface & negotiation to Customer.
Responsible of Onsite Acceptance activities with Customer and FM Representative.
Responsible for managing Sub-contractor teams for Pre-Quality visits &onsite acceptance.
Responsible for Final Acceptance, Documentation & BOQs finalization with Customer.
Point of contact for Huawei & Customer Management regarding progress of Site Acceptance
& Quality standards.
Warehouse Management & Delivery, Transport & packaging (DTP) of existing material. Project Control Manager at Huawei (Pakistan) (Feb 2012 – Sep-2012) Worked in Huawei Technologies (Pakistan) as a Project Control Manager for 2G BTS swap, rollout & Expansion project in South region at CMPAK project. Responsibilities
Responsible for making a cutover plan as per cluster allocation.
Responsible for conducting site surveys for BSC and BTS for Swap and Expansions sites.
Guide ASP for site layout diagram for installation of DBS 3900 equipment.
Performing Quality Check both for indoor/outdoor for all sites based on Huawei SOPs.
Responsible of PAT activities with customer and FM Representative. NOC Team Lead at People Logic (Pakistan - CMPAK Project) (Jan 2010 – Sep-2011) Responsibilities
Managing & controlling of Ericsson, Huawei & ZTE BSS Network in CMPak.
Monthly KPI Presentation to customer.
Daily, Weekly & Monthly SLA analysis.
UPL locked / Revisions with customer.
Monitoring and controlling WO/Trouble ticket statistics by using (Inspur)
Manage O&M activities parallel with FOPs Manager.
Trouble shooting / Guide team on Ericsson 2000 series RBS by using Remote OMT/Winfiol/OSS, Huawei BTS3900/BSC6900/M2000, ZTE Netnumen.
Handling Real-time Radio (Air Interface) Problems like Congestion, Zero Traffic, Low Handover Success rate, high Interference etc
Manage O&M team and assign their duties.
Trouble shooting of Ericsson 2000 series RBS by using Remote OMT/Winfiol/OSS.
Network Performance reports.
Front office Engineer at People Logic (Pakistan - CMPAK Project) (Sep 2009 – Dec-2009) Responsibilities
Up-to-date working knowledge with Ericsson Transmission System
Escalation of Base Transceiver station (BTS) Alarms via OSS (Citrix).
Trouble Shooting of Base Transceiver station (BTS) Alarms via OSS (Citrix).
Management & configuration of NOC Monitoring tools.
Generate work orders on INSPUR (software)
Generate hourly, daily, weekly & monthly outages report through INSPUR.
To Implement & monitoring for Eternal Alarms as agreed with customers.
Outage analysis.
Analysis on major contributors.
Remotely alarm simulations & troubleshooting.
RAN Coordinator at ERICSSON (Pakistan - CMPAK Project) (Nov 2007 – Aug 2009) Responsibilities
Responsible for Data Base for Whole RAN Progress and Planning.
Responsible for Release Daily RAN Progress report to higher management and Customer.
Responsible for External Alarm rectification and simulation using winfoil/OSS.
Ericsson 2000 series RBS Integration (2216/2116, 2111)
Generate Daily Internal and External alarm Report by using OSS.
Implementation coordinator for External Alarm progress, reporting and verification at BSC end.
TRX expansion (Sectors and DRUs) through Winfiol.
Responsible for making plan for telecom installation and implementation of BTS, TRM and integration.
Responsible to maintain SITE HANDLER, Ericsson SAP database. Technical Supervisor at NADRA (Ministry of Interior, Government of Pakistan)
(Sep 2003 - Dec 2007)
Responsibilities
Responsible for training the staff members according to Office policies.
Responsible for Technical issues related to NSRC.
Responsible for IP configuration for all remote networks.
Responsible for Installation & configuration of Network devices like Switches, Router, Access Servers, Firewall involved in government domain.
Responsible for the Troubleshooting of Operating System (Windows 2000) & applications
(FTRC, CRC Application, Customer Relationship Management – CRM & others). MANAGEMENT & TECHNICAL SKILLS
Team & people management.
ERICSSON: OSS Citrix ICA Client, Mini-Link, WINFIOL, DCN implementation, RBS2111, RBS2216, RBS2116 & Service on Microwave (SOM).
HUAWEI: iManager M2000 & Web LMT, ISDP, W3, ERP-PM, ERP-PC, SSDM & SCM.
ZTE : ISMG clients/ Minos Netnumen & ZXM10 External Alarm System.
INSPUR: NetWatcher.
Project Planning and Coordination.
Excellent in Training and structural development for organization.
Excellent skill in Telecommunication (Installation and Transmission)
Excellent Command on Web designing and Development such as HTML, DHTML, XML, Java script, VB Script, PWS, IIS, Domain Registration, Web Hosting & tool soft ware’s.
Excellent Command on DBMS, RDBMS and PL/SQL database.
Operating System used: DOS, Win 95/98, Win 2000, Win XP, Win NT, Win Vista. ACHIEVEMENTS
Awards
Certification of Appreciation – OOREDOO – 2017–From Chief Technology Officer (CTO).
Certificate of Excellent Staff – HUAWEI – 2017 – From D&S Vice President (VP).
Certification of Appreciation – OOREDOO – 2017 – From Director CPIM.
Certification of Appreciation–OOREDOO – 2016 – From Director Implementation & Infrastructure.
Excellent Contribution Award – HUAWEI – 2016 – From Project Director.
Certification of Appreciation–OOREDOO – 2015 – From Director Implementation & Infrastructure.
Training & Certifications
PRINCE2® Foundation Certified in Project Management.
PRINCE2® Practitioner Certified in Project Management.
Huawei L3 Project Management training.
BTS3900 GSM V1R2 Operation & Maintenance training.
GSM IManager M2000 Network monitoring training.
BSC6900 GSM V900R011 BSS Operation & Maintenance training.
Cyber Security Certification
Six Sigma (Basic).
ACADEMIC QUALIFICATION
University of Sindh, Jamshoro.
Master in Business Administration
In Management Information System (M.I.S) (CGPA: 3.04/4.0) University of Sindh, Jamshoro.
Bachelor of Commerce.
Sindh Board of Technical Education, Karachi (S.B.T.E). Diploma in Web Mastering and E-Commerce Solution (DWE). SZABIST-Shaheed Zulfikar Ali Bhutto Institute of Science and Technology). Diploma in Management Sciences (DMS)