Nurse Practitioner Shepherd Center

VALENCIA HAWTHORNE DNP, MSN, FNP-C

Decatur, GA **034 678-***-**** ************@*********.*** www.linkedin.com/in/valencia-hawthorne NURSE PRACTITIONER

Highly skilled, results-driven, innovative Doctor of Nursing Practice Family Nurse Practitioner with extensive evidence- based care-delivery and leadership expertise providing clinical management, and education of patients in in-patient, out-patient, telehealth, community, post-acute, and acute settings. Provides primary care for a myriad of conditions including otolaryngology, pulmonary, gastrointestinal disorders, neurology, endocrine, cardiology, palliative, and hospice care conditions. Proficient at achieving organizational metrics utilizing collaborative internal and external stakeholders coupled with family-centered teams to facilitate improved patient access, and continuity of care. AREAS OF EXPERTISE

Data Management/Translation Coding / Billing / Documentation Quality Improvement /Chart Audit Relationship Building/Workflow Policy and Procedure / Competency Manager / Supervisor/Leadership Presentations/ Workshop Proficient Education/ Telehealth/Telemedicine Teams/ WEBEX/ EXCEL /Microsoft EDUCATION & CERTIFICATION

Montreal Cognitive Assessment (MoCA) Certification Montreal Doctor of Nursing Practice (DNP) University of Alabama Master of Science, Nursing Emory University

Teaching Certificate Emory University Teaching Institute Family Nurse Practitioner - Certified (FNP-C) American Nurses Credentialing Center Family Nurse Practitioner Emory University

Bachelor of Science, Nursing, Minor Psychology Clemson University Nurse Compact Licensure (eNLC) Georgia Board of Nursing PROFESSIONAL EXPERIENCE

GLG RESEARCH, Austin, TX December 2021- Present

Independent Contractor Nurse Practitioner Consultant Provides clinical consultation for varying projects and platforms within the organizational network Shepherd Center Institutional Review Board (IRB), Atlanta, GA August 2010 – Present Shepherd Center Research Review Committee Board Member – Nursing Child Advocate Provides clinical reviews and supports the welfare of children in research conducted by the institution. IQVIA, Carlsbad, CA October 2021 – December- 2022

Contract Clinical Trials Per Diem Nurse Practitioner Conducted longitudinal tele-research testing for newly registered participants during the height of study enrollments. United Health Group, Atlanta, GA January 2017 – March 2021 Nurse Practitioner – Optum – Complex Care Management Long-term Community Primary Care Provider managing Adult, Geriatric, and Palliative/ Hospice patient populations.

• Served as primary Optum healthcare provider delivering evidence-based and patient-centered clinical care through independent management of post-acute, acute, chronic, and episodic health conditions in collaboration with internal and external stakeholders.

• Provided telehealth management for Northeast/Southeast Georgia Market colleague’s residents diagnosed with hypertension, renal failure, diabetes, congestive heart failure, pulmonary edema, and varying other chronic and acute health conditions. Integration of aggressive and highly effective care-delivery models VALENCIA HAWTHORNE 678-***-**** PAGE TWO

Nurse Practitioner – Optum – Complex Care Management, Continued significantly reduced the region’s hospitalization in telehealth on-call rates by 52% for aggressive continuity of care.

• Provided patient and family education regarding test preparations, nature and anticipated schedules of planned procedures, and medical and behavioral health management, leading to overarching patient & family collaborations, disease management optimization, and increased patient satisfaction scores.

• Supervised and initiated collaborations with the Clinical Manager, Medical Director, and Director of Nursing to provide open dialogue, in-services, and precision of care. Significant reduction of hospitalization utilization rates secondary to open communication and transparency of plan of care.

• Worked intimately with Clinical Manager to develop and formulate Clinical QI plan for long-term care facilities. Collaborated with Nursing Director to create culturally appropriate clinical protocols establishing aggressive care plans significantly decreasing exacerbations of CHF, hypoglycemia, and hypertensive crisis. Emory University Healthcare System, Atlanta, GA August 2005 - December 2016 Neuroradiology Nurse Practitioner – The Emory Clinic, December 2013 – December 2016 Performed inpatient management of fluoroscopy-guided lumbar punctures, and intrathecal chemotherapy injections.

• Designed, initiated, and supervised the first Advanced Practice Provider (APP) Radiology Orientation Manual, serving as an orientation guide for newly hired practitioners purposed to integrate clinical performance, operational workflow, and optimization of care-delivery processes improving patient safety.

• Chaired and supervised Emory University Healthcare APP Council’s Quality Initiative Subcommittee for greater than 500 APPs – facilitated and led the committee in developing the first organizational-wide EHC APP Onboarding Survey designed to determine Pre and Post APP Orientation /Onboarding Perceptions.

• Spearheaded and implemented more than 70% of the departmental policy and procedures within the first 11 months of hire resulting in a significant reduction in patient wait and delays. General Neurology Nurse Practitioner – The Emory Clinic August 2005 – December 2013

• Served as General Neurology NP on the Clinical Operations Board while managing patients with neurological conditions and also managing sleep disorders such as sleep apnea. ADDITIONAL EXPERIENCE

Georgia Vascular Surgery, Atlanta GA

Vascular Surgery Nurse Practitioner - Georgia Vascular Surgery

• Managed the Coumadin Clinic, Hospital Rounds, Discharge Home Health, as well as vascular conditions St. Mary’s Healthcare System, Inc., Athens, GA

Director of Neuroscience Center of Excellence

Performed as Director of the Neuroscience Center of Excellence, Educator to reach the Stroke Certification goals. Managed, hired, and oriented employees to staff the Opening of the Neuroscience Center of Excellence.

• Performed as Nurse Educator for staff as a resource for Neuroscience Center of Excellence

• Designed and integrated Neuroscience Patient & Staff Handbook, Training Center, The Joint Commission (TJC) awarding the organization as the second hospital noted as a Primary Stroke Center in the state of Georgia Peachtree Neurological Clinic, Atlanta GA

• Temporary Graduate Nurse Practitioner Position assessing varying neurological conditions. AWARDS / APPOINTMENTS / LECTURES

Recipient of United HealthGroup Bravo Award for Compassion, 2021 Recipient of the United HealthGroup Bravo Award for Performance, 2019 Appointed Ethics Committee Member, and recipient of The Recognize Caring Award – Emory Healthcare 2016 Appointed Board Member of The Shepherd Center Research Institutional Review Board (IRB), 2010 – Present Recipient of The Outstanding Neurology Employee Award at Emory University, The ONE Award, 2008

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