Customer Service Store Manager
Resume:
CORREY MARSHALL
ACCOMPLISHMENTS
Supervised team of 40 staff
members.
•
Exceeded monthly store sales
goals 18 months in a row.
•
Collaborated with team of 5 in
the development of new Point
of Sales system.
•
SKILLS
• Recruiting and Hiring
• Microsoft Office
• Google Drive
• Customer Service
• Shift Scheduling
• Time Management
• Supply Ordering
• Pricing Strategies
• Management Team-Building
• Employee Training
• Sales Tracking
• Sales Strategies
Policy Development and
Enforcement
•
CERTIFICATIONS
Enterprising Site Leader successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for helping and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. WORK HISTORY
January 2012 to Current
Store Manager Goodwill Of Central And Southern Indiana, Indianapolis, IN
• 2019 Mission Leader of the year.
Grew sales by 7%, applying proactive management
strategies and enhancing sales training
•
Managed inventory control, cash control and store opening and closing procedures.
•
Managed store employees successfully in fast-paced environment through proactive communication and
positive feedback.
•
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service
requirements.
•
• Approved regular payroll submissions for employees. Rotated merchandise and displays to feature new products and promotions.
•
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
•
Protected store from loss or theft by setting and enforcing clear security policies.
•
Developed new store location from ground up by hiring and training efficient team.
•
EDUCATION
Criminal Justice
CONTACT
Brownsburg, Indiana 46112
*********@*****.***
• Mental first aid Vincennes University, Vincennes, IN
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