Cindy Wengel
Omaha, NE ***** 402-***-**** ********@***.***
Summary
Highly motivated and focused professional, currently pursuing Pharmacy Technician Certificate. Capable of assisting pharmacists in dispensing prescriptions and delivering over-the-counter medication with service-oriented mindset. Well-versed in providing high-quality customer service, fulfilling needs of customers, and referring to pharmacists for medical information. Possess strong ability to give right products and services with fair and accurate pricing. Excellent communication, organization, time management, and multitasking skills; able to maintain appropriate inventory levels to meet patient needs as well as sort and label medication to avoid errors.
SKILLS
-Pharmacy Operation Coordination
-Client Experience Management
-Pharmacy Policies Compliance
-Record Maintenance / Updating
Customer Service and Support
Prescription Filling and Delivery Customer Needs Anticipation
Active Listening / Communication
Stock Level Maintenance
Key Relationship Building
Invoice Preparation
Attention to Detail
EDUCATIONAL BACKGROUND
NE-CPhT 6/23/2022 UNMC COLLEGE OF PHARMACY – Omaha, NE
M.D UNIVERSITY OF NEBRASKA MEDICAL CENTER – Omaha, NE
B.A in English UNIVERSITY OF NEBRASKA – Omaha, NE
B.S in Biology UNIVERSITY OF NEBRASKA – Omaha, NE
PROFESSIONAL EXPERIENCE
Pharmacy Clerk HyVee – Omaha, NE 5/2022 – 6/2022
Deliver prompt and friendly customer service and demonstrate patience in all interactions for repeat business.
Maintain cleanliness of department and strict compliance with department and company guidelines and
policies.
Order product and supplies in accordance with needs as well as log and review invoices when required.
BLOOM COMPANION CARE – Omaha, NE 2016 to 2017
Home Health worker
Provided support to clients in performing daily tasks, including personal hygiene, housekeeping, dressing, bathing, and other day-to-day activities.
Counseled and guided patients and families regarding exercise and diet with required nutrition, encouraged physical and social involvement, and built strong relationships with clients.
Improved patient health by delivering daily healthcare services, such as checking vital signs, administering prescription medication, and talking to healthcare professionals.
HOME DEPOT – Omaha, NE 2014 to 2016 Greeter / Cashier
Enhanced service efficiency by greeting customers into store, expressing gratitude with smile, ensuring availability of carts, and engaging customers in a light conversation.
Leveraged keen attention to detail while operating cash register and recording customer transactions in system to reduce the risk of errors and loss.
Maintained familiarity with store layout / product placement for quickly directing customers towards right product.
Preserved appealing front and overall appearance of store by complying with merchandising standards and displaying promotional material to attract customers.
UNMC, DEPARTMENT OF PSYCHIATRY – Omaha, NE 2012 to 2013
Epic Abstractor
Analyzed and compiled medical information by reviewing charts as well as formulated and summarized patient problem lists and medication records while protecting patient confidentiality.
ADDITIONAL EXPERIENCE
Seasonal Lawn and Garden Associate LOWE’S
Assistant Professor CREIGHTON UNIVERSITY MEDICAL CENTER
Medical Director CREIGHTON FLORENCE CLINIC / URGENT CARE
Chief & Associate Chief Ambulatory Division of Pediatrics CREIGHTON UNIVERSITY MEDICAL CENTER
CERTIFICATIONS AND LICENSES
Pharmacy Technician License #12970
DEA Certification, Active
Medical License Nebraska, Active
Certified Health Coach – Wellcoaches, 2020
MOC Cycle in Pediatrics, American Board of Pediatrics Recertification, 2012
Lifestyle Medicine Certificate
POSTGRADUATE TRAINING
Practice Culinary Arts, 2016 to Present METROPOLITAN COMMUNITY COLLEGE
Psychiatry, Anesthesiology, Pediatrics, and Family Practice UNIVERSITY OF NEBRASKA MEDICAL CENTER
PROFESSIONAL AFFILIATION
Membership in AAPT American Association of Pharmacy Technicians