Yvette Mays

Houston, TX *****

adsing@r.postjobfree.com • 216-***-****

Career Objective

To obtain a Remote Customer Service position with a company that wants to utilize my strengths in making customers feel valued and appreciated over the phone. Highly motivated and self-starting individual with customer service experience in multiple industries.

SKILLS

Microsoft Word

Windows

Computer Skills

Verbal & Written Communication

Data Entry

Customer Focus

EMPLOYMENT

Favors – Houston, TX

Delivery Driver

Transported food, grocery, and retail orders to customers’ homes in a timely manner

Inspected orders prior to delivery to ensure customer satisfaction

Took photographs of customer orders at the time of delivery as proof the delivery was made

Followed all traffic and safety laws while making deliveries

Roadie by UPS – Houston, TX

Delivery Driver

Safely and efficiently transported parcels to their respective destinations

Greeted customers politely and interacted with them upon delivery

Planned and followed the most efficient routes for delivering goods

Reviewed packages prior to delivery to ensure customers received all their orders

Security Service of America – Cleveland, OH

Armed Security Officer

Maintained a safe and secure environment for customers and employees

Performed patrolling and monitoring of the premises

Answered phones, monitored closed circuit television systems, and alarms

Handled security issues and/or emergency situations appropriately and efficiently

ADR Investigation – Warrensville, OH

Armed Security Officer

Monitored the receipt of deliveries on the night shift

Assured new inventory delivered was accurate and no items were missing

Secured the building and ensured safe entry for employees

Protected premises and personnel by patrolling and monitoring property

EDUCATION

Travel & Tourism Agent – Sawyer Business College – Cleveland, OH

Medical Assistant Certification – Cuyahoga Community College – Cleveland, OH

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