Customer Service Executive Assistant

Sepi Majdedin

Orange County, California, United States

****.********@********.***

linkedin.com/in/sepi-majdedin-1673114

Summary

Excellent verbal and written communication skills.Ability to make sound business decisions in a fast-paced environment. Possess strong negotiation skills and telephone sales skills. Ability to develop strong interpersonal relationships and appropriate rapport with all levels within client organizations, associates, and internal colleagues and management. Familiarity with standard concepts, practices and procedures within the staffing industry. Able to prioritize tasks to meet individual and business goals. Specialties: Marketing and Sales, Executive Assistant, Recruiting Experience

Sr. Technical Recruiter

Intuitive

Nov 2021 - Present (7 months +)

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Sr. Recruiter

PDS Tech, Inc.

Jul 2021 - Nov 2021 (5 months)

One of the largest and most well-known staffing companies in the United States, PDS Tech connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements. Sr. Technical Recruiter

Nisum

Mar 2021 - Jul 2021 (5 months)

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,400 professionals across the United States, Chile, India, and Pakistan. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels. Sr. Talent Acquisition Consultant (Engineering)

Manpower Engineering

Feb 2018 - Jan 2021 (3 years)

Sepi Majdedin - page 1

Sr. Talent Recruiter ll

Kelly

2011 - Jan 2018 (7 years 1 month)

•Recruiter for the west region, CA, OR, WA, AZ and CO states and backing up the team as needed.

•Implemented targeted sourcing initiatives to generate a pipeline of candidates in a high- paced, dynamic work environment.

•Recruiting Databases utilized: Bullhorn and KSN. Sourcing Tools utilized: Monster, Career Builder, LinkedIn, Dice and Indeed.

•Recruiting for Engineering positions Temp to hire or Direct Hire.

•Remembering the human factor side of the business and maintaining those relationships in a fast paced, high volume environment.

•Consistently partnering with HR and Resource Management teams for process improvements, with regards to on boarding and retention efficiency.

•Developed and maintained a network of contacts to help identify and source qualified candidates.

•Negotiated salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paper work after the hire. Technical Recruiter II

Panasonic Avionics Corporation

Mar 2011 - Feb 2015 (4 years)

•Placed high-end technical professional in the area of Information Technology Industries in contract positions. Specialized in Software Architects/Developers (Distributed and Mainframe), Database Architects/Developers/Administrators, Network/System/Security Engineers, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, Business Analyst, Sr. Software /Database Developers with heavy focus on technologies such as C/C+

+, (Windows & Unix/Linux), .NET, Java/J2EE, SQL Server, and Oracle, SAP, Administration, Customer Service, Engineers, Technical Writers, Scientist, Accounting/Finance, Sales, Marketing, and HR.

•Responsible for sourcing top talented professionals in all areas of Operations, Engineering, and IT.

•Use Taleo (applicant tracking system) for tracking and reporting purposes.

•Responsible for full cycle recruiting for Software Engineers/Developers, Sales, Account Managers, Technical Writers, Program Managers, Project Managers, Reverse Engineers, Software Engineers, Network engineers, VoIP Engineers,

•Implemented targeted sourcing initiatives to generate a pipeline of candidates in a high- paced, dynamic work environment

•Partnered with recruiters and hiring managers to generate ideas, leverage resources and share information that facilitates an effective search process according to assigned timelines.

•Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements

managing all the vendors with distributing the jobs and submittals.

•Responsible for all the on boarding and Orientation.

•Developed and maintained a network of contacts to help identify and source qualified candidates.

•Negotiated salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paper work after the hire. SOURCING LEAD

TAD PGS, Inc.

Sepi Majdedin - page 2

Feb 2011 - Mar 2011 (2 months)

TAD Proscribed Government Solutions (TAD PGS) delivers comprehensive workforce solutions to complex problems for the U.S. government and its contractor partners. TAD PGS has extensive experience placing credentialed employees in secure Department of Defense environments, with field experience for the U.S. Army, U.S. Army Reserve, U.S. Navy, U.S. Marine Corps and other government agencies, including the Departments of State, Treasury and Homeland Security. The company provides a full range of human resources solutions to the federal government, its prime vendors and small disadvantaged businesses (SDBs) with federal contracts. TAD Proscribed Government Solutions (TAD PGS) is a provider of secure, task-exact and rapidly implemented government-workforce solutions for United States federal agencies, departments and prime contractors.

Technical Recruiter

Pacific Crossing

Feb 2010 - Feb 2011 (1 year 1 month)

Full-Cycle IT recruiting for PERM, Contract-to-Hire, and Contract opportunities across the United States.

Recruiting Software Developers (Java, .NET, LAMP), Quality Assurance Testers, Database Administrators (SQL, Oracle, Linux, UNIX), Network Engineers, Project Managers, Business System Analysts, System Administrators, Technical Writers, .Net Developers, Software Engineers, Mechanical and Systems Engineers, Data Warehousing, Supply Chain Specialists, QA Testers, Sr. Consultants, Siebel Consultants, UNIX Systems Admin, SharePoint MOSS 2007 Architects, SAP Consultants, Production Associates, Logistics Support, General Machinist, Software Integration Engineer 3, Software Engineer, C# .NET Developers, ETL Developers, Guidance Navigation & Control Engineer, Radar Signal Processing Embedded Software Engineer and Desktop and Helpdesk Support Technicians. Using Smart Search recruiting tools to track and manage resources, candidates, client contacts, and job orders.

Using Boolean Searches and sourcing with Dice, CareerBuilder, Monster, LinkedIn, and Google. Interviewing candidates, negotiating rates, writing professional summaries, editing resumes, closing deals, checking references, performing background checks, and placing candidates. Tracking timecards in Time Advisor and ensuring hours are approved by managers for weekly payroll deadlines.

Using Vendor Management Systems: VisionIT, IQN Navigator and Fieldglass. Placed candidates at the following clients: Raytheon, Northrop Grumman, Accenture, EDS, NIKE, Toyota, Collabera, IBM, Verizon, AT&T, HCL Technology, TRS, Fluor Corp, VisionIT, VOLT, PG&E, Frontier and Caterpillar.

Sr. recruiter

RSI INC

Oct 2008 - Jul 2009 (10 months)

• Experience, focused in the placement of Software, hardware and manufacture Engineers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers.Possess strong technical/business acumen and understanding of technical requirements; deep sourcing skills and experience sourcing passive candidates; excellent candidate assessment skills.Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations. Sepi Majdedin - page 3

• A resourceful, solution-focused professional with excellent interpersonal and rapport-building skills. Responsible, loyal, reliable, and independent worker with high level of enthusiasm and creativity Self- motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously.

Recruiter

Jul 2007 - Jul 2008 (1 year 1 month)

• Recruiter with full-cycle recruiting responsibilities. Sourcing, Recruitment, Interviewing candidates in South Orange County for Accounting and Finance positions.

• Developed a solid reputation for targeting passive and placing hard to reach candidates.

• Performed candidate search, prescreen, interview, reference and background checks & built relationships resulting in future business.

• Provided direction for job seekers who were searching for gainful employment

• Performed behavioral interviewing, screening, testing for perfect placement that satisfied client needs as well as applicants career goals.

• Developed and maintained network of contacts to help identify and source qualified candidates. Recruiter

Vedior Professional Services

Feb 2006 - Jan 2007 (1 year)

• Hands-on, full-cycle recruiter candidate-side and client-side.

• Sourcing candidates and clients.

• Direct hire recruiting.

• Interviewing, qualifying and testing candidates, and submitting them to the job that matches their skills.

• Conferring with management and supervisors to identify personnel needs, job specifications, job duties, qualifications, and skills.

• Initiating contact with potentially qualified candidates for specific job openings. Reviewing Sales Rep.

Commerce Energy

Apr 2005 - Jul 2006 (1 year 4 months)

• Sold electricity to the businesses in East Coast.

• Developed new accounts.

• Calculated the electricity bill for the client to let them know how much they can save in one year.

• Made approximately 120 calls and more than 50 connect-calls and customer service. Payroll

Trendwest Resorts

Jul 2005 - Feb 2006 (8 months)

• Processing sales and commission payroll for 700 salespeople (Southern CA Region).

• Customer service including the manual revision of salespeople’s pay.

• Calculating month end bonuses for Research for payroll department.. Education

Islamic Azad University

Sepi Majdedin - page 4

Bachelor's degree, English Translation

Licenses & Certifications

Graphic Design - Coastline College

Skills

Benefits Negotiation • Talent Acquisition • Technical Recruiting • Recruiting • Internet Recruiting • Sourcing • Applicant Tracking Systems • Employee Relations • Onboarding • Human Resources Sepi Majdedin - page 5

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