HEATHER
ROUSE
Brandon, FL: 33511
***********@*****.*** &
Http://Linkedin.com/in/heather-rouse-5b27b17a fi
® summary
My really objective for my career is to return to my roots as an Administrative Assistant/Secretary. am a diligent, honest,
hardworking woman, who picks up new skills like lightning. have over five years experience in not only Customer Service, but
Administrative Support. 2-15 life and health licensed
@ EDUCATION
Masters of Business Administration Western Governor’s University
NOVEMBER 2021 TO PRESENT BUSINESS ADMINISTRATION
Associates of Science Penn Foster
College
MARCH 2014 TO DECEMBER 2016 MEDICAL BILLING AND CODING
Graduated with 3.5 GPA
Bachelor of Arts University of South
Florida
JUNE 2001 TO JUNE 2006 ELEMENTARY EDUCATION
Graduated with 3.5 GPA
® EXPERIENCE
Agent Aflac
MARCH 2021 To CURRENT
Appointment Setter N-Ear
FEBRUARY 2021 TO MARCH 2021
Teacher Hillsborough County Public Schools
AUGUST 2006 TO JUNE 2010
Secretary Hillsborough County Public Schools
JANUARY 2000 TO JULY 2005
*THE BREAK IN BETWEEN 2010 TO 2021 IS DUE TO MAJOR HEALTH ISSUES THAT ARE NOW RESOLVED.
® skis
Confidentiality Comprehension
Emotional Intelligence
Microsoft Office Suite Proficient
Google Suite Proficient
Data Entry Skills
Windows and Mac Savvy
File, Copy, Collate
Fully vaccinated for COVID-19 plus booster
e Collaboration e Written and Verbal Communications
Appointment Scheduling
Payroll Processing
Accounts Receivable
Accounts Payable
Zoom Meetings/ Microsoft Teams
Phone etiquette
Customer Service