Customer Support Service

TREASURE HOLMES

773-***-**** ****************@*****.*** Chicago/Remote

LinkedIn.com/treasure-Holmes-88121b239

PROFESSIONAL OBJECTIVE

An energetic and skilled retail professional with 4+ years of experience providing excellent customer service, increasing customer loyalty and providing support for colleagues. Currently working toward a bachelor’s degree in political science- aspiring to leverage my knowledge and experience to be a high-quality, effective contributor at your company. PROFESSIONAL SKILLS

• Detail-orientated and professional in both

performance and presentation

• Proven ability to plan and complete multiple

tasks within strict deadlines

• Able to learn new tasks quickly and accurately

• Experienced in communicating effectively at all

levels

• A team player willing to go the extra mile

PROFESSIONAL EXPERIENCE

Walmart Chicago, Illinois

Overnight Stocker January 2022- Present

• Recognized as employee of the month for two consecutive months for providing exceptional customer support and colleague assistance

• Promptly organize merchandise to ensure consumers have immediate access to retail products

• Coordinate vendor deliveries to ensure accurate inventory logs Jewel Osco Chicago, Illinois

Lead Cashier July 2018- December 2021

• Promoted to Lead Cashier after one year of working as a general cashier as a result of outstanding customer feedback

• Interacted with over 150 customers per shift, processing a daily average of $7000 in payments

• Trained and provided ongoing support for 3 new crew members

• Ensured that product displays were stocked, organized, and fresh and that store cleanliness was maintained at the highest standard

• Resolved customer complaints and provided product information EDUCATION

Saint Xavier University Chicago, Illinois

Bachelor of Arts — Communications Political Science 2025

Contact this candidate