Administrative Assistant Customer Service

Tatiana Snigareva

**** *** ****, *** ****, Philadelphia, PA, 19103

Mobile: 917- 609-8208

EXPERIENCE:

**** - **** ******** ****, *.C. - Paralegal – Commercial Litigation Philadelphia, PA Processed and completed all necessary requirements to complete commercial foreclosures. Assisted department in all paralegal activities and processing. 2015 - 2017 Richard M. Squire & Associated, LLC- Paralegal – Foreclosure End Philadelphia, PA Specializes in mortgage foreclosure, bankruptcy and REO services to the residential mortgage industry. Representing every major Financial Institution in the country. 2000 – 2013 Phelan Hallinan, LLP – Paralegal, Judgments Dept. Philadelphia, PA PHS specialized in mortgage foreclosure, bankruptcy and REO services for the residential mortgage servicing industry.

Job Progression: Started as an administrative assistant in the Human Resources department. In 2003, after obtaining a paralegal certification from Thomson Education Direct, rotated through all departments within the firm in order to fully understand all aspects of the mortgage foreclosure process

(reinstatements, foreclosure end, litigations, etc.). Promoted to the Judgments Department in 2008.

Ensured the timely submission of all pertinent documentation for Foreclosure, Bankruptcy, REO, Eviction and other cases. Reviewed files for verification purposes and updates.

Conducts training for new hires and staff on rotation.

Responsible for distributing cases to the paralegals and assuring their timely completion.

Research legal issue about breach of contracts, shareholder derivative lawsuits, and civil procedure for Pennsylvania and Philadelphia.

EDUCATION:

Moscow Aviation University Moscow, Russia

MS, Aviation Engineering

Thomson Education Direct, Distance Education Philadelphia, PA Associate Degree, Paralegal

Other Education Philadelphia, PA

Completed various coursework in English, computer sciences, insurance and real estate brokerage, as well as finance, to improve and broaden my skill set in order to be better positioned to pursue job opportunities in the United States.

Additional Training & Skills

Bilingual – Fluent in English and Russian

Excellent verbal and written communication

15 years of Paralegal Experience

Over 25 Years of customer service experience

Excellent track record of exceeding goals

Proficient computer skills

Proficient in software applications (ex. Microsoft Word, Excel, & PowerPoint )

Excellent analytical and problem solving skills

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