Administrative Assistant
Resume:
Olivia
Pasternak
EXPERIENCE
Village of Swanton, Swanton OH — Administrative Assistant
February 2021 - PRESENT
● Assist with day-to-day operations
● Manage all utility billing processes
● Handle general administrative-related inquiries
● Collaborate with other teams on projects and daily tasks
● Ensure customer satisfaction and e ciency as new processes are implemented and practiced
● Assist with onboarding and communicate with new employees
● Provide updates and feedback to Elected O cials as needed
● Handle facility rentals, update digital sign, and assist with community events
Central Kennels, Sylvania OH — Service Assistant
May 2020 - October 2020 (seasonal)
● General maintenance of grounds and cleaning duties
● Customer service - drop o /pick up
● Interior/exterior painting
● O ce work as needed
Evergreen Community Library, Metamora OH — Library Assistant
August 2019 - April 2020
● Event planning and organizing
● Money transactions, bookkeeping
● Instructor for after-school activities
● Check in/out, answer account inquires
11034 Yankee Rd.
Blissfield, MI 49228
****************@*****.***
SKILLS
Excellent verbal and written
communication skills
Comfortable with any money
transaction
Ability to follow instruction
and pay attention to detail
E cient multitasking
Ability to stay organized
Remain calm in high
intensity/fast paced
environments
PROGRAMS
Microsoft Word / Excel
Utility Billing software BS&A
Invoice Cloud
Harmony - Master Meter
Uniforn Accounting Network
(UAN)
ADDITIONAL
EXPERIENCE
Assist at Pasternak Tree &
Landscape - customer
service/sales
Cashier at Toledo Huntington
Center 2018-2020
Friendship Circle
Volunteer 2016-2021
EDUCATION
Monroe County Community College, Virtual
2020 - 2021
Lourdes University, Sylvania OH
2018 - 2019
Dual enrolled - GPA 3.89
REFERENCES
Neil Toeppe, Mayor of Swanton
E: *****@********************.**
P: 419-***-****
Rosanna Hoelzle, Village Administrator of Swanton
E: *****@********************.**
P: 419-***-****
Carrie Hulett, Library Director of Evergreen Community Library E: *******@****************.***
P: 419-***-****
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