Customer Service Representative
Resume:
Alice Gray
**********@*****.***
Pleasant Plains, AR
Summary
Skilled people person. I am compassionate and hard working. I can feel for the person I am helping without it interfering with my job I am doing. I am great with numbers, adding, subtracting, accounting etc. Experience
Registration Specialist
McCurtain Memorial Hospital • Idabel, OK
09/2021 - 01/2022
Registered incoming ER patients, Surgical patients, Lab patients, Radiology patients and OB patients into computer system. Print needed papers and take patient to department. Took payments on accounts and set up accounts. Answered phone, transfer calls to different departments and took messages. Filing and making copies of papers needed for files. Customer Service Representative
Sykes Enterprises/Work from Home • Batesville, AR
10/2016 - 04/2018
Customer Service Representative for Office Depot through Sykes Work from Home. Using multiple computer programs at same time on multiple screens. Helping customers find exactly what they are looking for, place orders. Set up new customer accounts, take payments on accounts, handle returns, give discounts when needed. Tracked shipments for customers. Handle upset customers in a calm and respectful manor. Assistant Manager/Tax Preparer
Liberty Tax • Batesville, AR
09/2016 - 04/2018
Open and close office. Make appointments, answer phones, great clients, Fill in when someone out sick. Prepare taxes. Enter information for refund checks and sort and hand out rapid refund checks. Filing, copying and handling Client questions.
Skills
Computer Literacy, Great with numbers, Work well with public and co-workers, Communication skills, Dependable Education
Tax Preparation
Liberty Tax Preparer Course • Batesville, Arkansas 12/2016
Business/Accounting
Foothills Vocational Technical School • Searcy, Arkansas 06/1983
Accounting and Math Award
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