Data Entry Customer Service

Mohammed Mudassir Moin

************.**@*****.*** 773-***-****

linkedin.com/in/mudassir-moin-571853237

Summary

Focused student with knowledge of customer service, sales, data entry and record management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. Focused professional with experience in multi- site call center management, process simplifications and service benchmarks Experience

Customer Service Representative

The RoomPlace

Jan 2022 - Jun 2022 (6 months)

~Addressed customers courteously using suitable methods and problem solving skills.

~ Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.

~Updated and maintained database with accurate customer information and timely data entry.

~ Followed up with customers regarding product functionality and overall satisfaction.

~ Made financial contracts for customers with the banks. Salesperson

The RoomPlace

May 2021 - Dec 2021 (8 months)

~ Adapted to and remained flexible in changing, fast-paced work environment

~ Advised customers regarding accounts, pricing schedules and financing options.

~ Remained current on relevant product and industry information to provide up to date catalogs and services.

~Tracked sales numbers and issued progress reports to executive for review.

~Worked with management teams to develop annual sales plans, goals and targets.

~ Negotiated contracts and prices with clients to exceed sales goals. Education

Stephen T Mather High School

High School Diploma

2019 - 2022

Completed 4 years of High school and earned a High school Diploma. Skills

Information Technology • Multilingual • Communication • Problem Solving • Customer Satisfaction • Creativity Skills

Honors & Awards

Mohammed Mudassir Moin - page 1

Perfect attendence - Stephen T Mather High School

May 2022

Honor Roll - Stephen T Mather High School

Dec 2021

Mohammed Mudassir Moin - page 2

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