Customer Service Data Entry
Resume:
Terence W. Ball, Jr.
Lewisville, Tx *****
*********@*****.***
Career Objective
Seeking a position which will allow me to utilize my experience in the Customer Service/ Call Center field, Data Entry, warehouse support, and shipping & receiving. I have 6+ years of experience in the Warehouse Industry, with certifications in all different forklift machines such as Cherry Picker, Stand- up, Sit down, Reach Truck, and (EPJ) Electric Pallet Jack. I have Also interested in expanding my career in the Corporate Field which will allow me the opportunity to jump- start a promising career in whatever I choose. Experience
ELITE STAFFING/PREMIER TRANSPORTATION (University Park, IL) 7/2021-12/2021
• Threw cardboard and made bales from the bale machine
• Drove forklift, unloading trucks with cardboard
OPTIMAS (IRVING, TX) 9/2020-03/2021
• Worked in Auto Parts for Peterbilt as a forklift operator
• Grabbing parts needed from shipments received that day MANPOWER FORKLIFT/MATERIAL HANDLER (Irving, TX) 06/2018 – 9/2020
● Utilized Sit-down forklift to unload all incoming freight
● Documented all inbound & outbound material, pic, weight, etc.
● Staging material/ merchandise to be shipped
● Maintained warehouse safe and clean
BED BATH & BEYOND FORKLIFT (Lewisville, TX) 09/2017 – 06/2018
● Utilized cherry picker, Elec Pallet jack and Lifts
● Pulled and Picked orders according to customer details
● Staging material/ merchandise to be shipped
● Used RF Scanner to locate and fill orders
WATSON & CHALIN FORKLIFT 06/2017 – 09/2017
● Receiving clerk
● Loaded and unloaded all merchandise from freight trucks
● Accurately inspected incoming material for damage Contract Work…
ENCORE WIRE FORKLIFT DRIVER (McKinney, TX) 05/2016-08/2016
● Loaded/Unloaded shipments
● Made sure orders were filled and completed accurately
● Performed quality checks on merchandise
● Ensured safe activities within the warehouse
YRC FREIGHT FORKLIFT DRIVER (Hammond, IN) 01/2016-05/2016
● Unload inbound shipments
● Move products to storage locations
● Stack and store merchandise in appropriate places
● Prepare and stage skids for outbound shipments
● Assist with picking and packing
● Assist with pallet building
● Perform maintenance and preventive maintenance tasks on forklifts DIALOGUE DIRECT CUSTOMER SERVICE REP (Denison, TX) 06/2014-11/2015
• Inbound calls for Roadside Assistance- assisted customers whose cars were inoperable & needed to be towed, tires changed, or needed gas
• KEEFE- Customer service calls for adding funds to in-mates commissary Education
YORK COLLEGE 8/2013-3/2014 YORK, NEBRASKA
• 1125 E 8th St, York, NE 68467
HIGH SCHOOL DIPLOMA JUNE 8, 2013 SHERMAN HIGH SCHOOL
● 2201 E Lamar St, Sherman, TX 75090
● From 2009 to 2013
Skills & Experience
Experienced in warehouse support, shipping & receiving, and certified forklift operator. Customer service/ Call Center
References
Available upon request
Contact this candidate