Customer Service Sales Associate
Resume:
NATASHA M
DAVIDSON
**********@*****.***
ADDRESS
Pompano Beach, FL, 33069
LINKEDIN URL
HTTPS://WWW.LINKEDIN.COM/IN/NATASH
A-DAVIDSON-B18626A2?LIPI=URN%3
ALI%3APAGE%3AD_FLAGSHIP3_PRO
FILE_VIEW_BASE%3B8EXIHGW6QL
2XT9V5A%2BBH1A%3D%3D
OBJECTIVE
TO OBTAIN A POSITION AS A
CUSTOMER SERVICE
EXPERIENCE
WAL-MART
November 2002 – May 2011
Assistant Store Manager/ Sales
● In charge of all Scheduling
● Ran the entire food side of the store
● In charge of cost department inventory
● Food certified
● Point of Sale (POS)
● Price changes and markdowns
● In charge of new product introduction
● Remodel lead
● Opening and closing of store
BIG LOTS
May 2011- September 2015
Assistant Store Manager/ Sales/ Acting Store Manager
● In charge of all Scheduling for all associates
● Over the total operations of the whole store
● Point of Sale (POS)
● Markdowns and all price changes
● In charge of all new sets (planograms and planoguides)
● Remodel lead
● Receiving coordinator, in charge of unloading trucks and removing freight in a timely manner.
HOME DEPOT
February 2014 – December 2016
Department Supervisor
● Cashier
REPRESENTATIVE, WITH AN
OPPORTUNITY TO FOCUS ON
CUSTOMER RELATION SKILLS
AND OVERALL COMPANY
SALES.
SKILLS
Highly qualified in Management
and Customer service
Fast learner
Multi- Tasker
Excellent social and
communicating skills
Holder of 2044 and 620 license
● Customer Service Sales Associate
● Inventory control
● Overhead organization
● Price changes and markdowns
ATLANTIC WINDOW CLEANING
February 2002- December 2015
Sales Associate/ On call Manager
● Telemarketing
● Customer Service
● Data Entry
● Appointment Scheduler
ICREALTIME
June 2017 until Present
Client Relations
● Set Demonstrations for sales representatives
● Scheduling of all associates
● Appointment Scheduler
UNIVERSITY PROPERTY AND CASUALITY INSURANCE
March 2019 - August 2022
● Focused on deesclating calls from upset customers in a calm and respectful manner
● Coached and Taught associates while providing the necessary tools to ensure their success to one day move up in the company
● Utilized Excel to review and analyze reports
● Did quality assurance on representing calls
2
EDUCATION
KESIER UNIVERSITY
Equivalency: Associates of science in health care
Received in 2005
VOLUNTEER EXPERIENCE OR LEADERSHIP
More than 12 years working for and managing retail establishments. A verifiable track record of success backed by impeccable references. A team player and hard worker.
Areas of expertise include:
• Exceptional Customer Service
• Merchandising and Display
• Employee Management
• New Location Start-Up Management
• Receiving coordinator
• New Product Introduction
• Budgeting/Record Keeping
• Problem Solving
• Inventory and Pricing Controls
• Computer/POS Scanning Use
REFERENCES ARE AVAILABLE UPON REQUEST
3
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