Cynthia Carter
Owensboro, KY 42301
**********@*****.***
Experience
US Bank Home Mortgage
Supervisor
Owensboro, KY 42301
May 2000 – July 2022
• Developed talented team, in hiring, coaching, and performance management processes.
• Payroll.
• Talent and Performance Reviews.
• Train employees on Corporative Software Application.
• Lead a team of 10+ full time employees as well as contractors.
• Notified employees of policy and procedure change to promote overall compliance.
• Coordinated employee schedules according to availability and approved shift changes. BR Associates
Assistant Manager
Owensboro, KY 42301
March 1985 – May 2000
• Prepared staff work schedules and assigned specific duties.
• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
• Monitored cash intake and deposit records.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Additional Skills
• Staff Training
• Workflow Optimization
• Business Leadership
• Planning and implementation
• Onboarding and Orientation
• Operation Monitoring
• Excel Spreadsheets
• Word Document
• Web-X meetings
References
References available upon request.