Customer Service Agent

Tiffany cherry

Customer service oriented professional with healthcare industry experience.Accustomed to working in environment where accuracy and accountability are essential Consistently models and inspires high levels of integrity Followers policies procedures and guidelines to assure consistent quality 19 Robinson rd Bulter ga 31006 706-***-**** ti ***********@*****.*** WORK EXPERIENCE

American shield — Authorized agent

Concentrix — customer service agent

Taylor county health and rehabilitation — CNA

Lafayette Christian school — Teacher

EDUCATION

Lagrange high school — Unlimited medical academy

04/2022 to Present, Memphis Tennessee

I authorized technician for there work check coverage on member contract and Answer any questions a member will have abou there cash out options

10/2020 to 02/2022, Ohio

Assisted member with there plans and bene ts help set up doctors appointments and rides with transportation and check there claims and led grievances and appeals send out I’d cards 02/2020 to 09/2020, Bulter ga

Assisted in daily living personal hygiene mobility and feeding taking baths Took bait Al signs perform services in a timely manner Document and report changes in patient habits and conditions and activities POCS system 09/2010 to 05/2019, Lagrange ga

Planned and implemented the daily program supervised the classroom helped the students and solve problems independently Coordinated meal and snacks preparation administered medications Maintained a clean orderly classroom and school

08/2000 to 05/2003

Healthcare management associate degree

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