Data Entry Customer Service
Resume:
Miranda Manning
**** ********** **. ********, ** 41018
*******.*********@*****.***
Summary of Skills
● 5 years of customer service experience
completing gateway technology
● Dependable, self-motivated worker
Education
Gateway technical college to NKU transfer
Music education program transfer 1st year and currently enrolled online. Center for Employment Training – Newport, KY
Health Technology Administration Certificate
General Equivalency Diploma
● 1000 hour program accredited by the Council on Occupational Education
● Gaining mastery of accounting, billing, administrative procedures, medical coding, medical customer service, OSHA & HIPAA compliance, medical terminology, anatomy and physiology, and pathology.
Relevant Professional Experience
Medical Transporter July 2017 – September 2017
Yellow Cab Southern Kentucky – Dry Ridge, KY
● Provided transportation services to adults with medical needs
● Abided by all safety protocols and procedures
● Ensured that customers arrived at their destinations on time
● Assisted customers with entering and exiting the vehicle Sales Consultant October 2016 – May 2017
Direct TV – Amelia, OH
● Operated muli-line telephone system
● Completed data entry utilizing computer software
● Called customers and offered promotional incentives
● Demonstrated product knowledge and answered customer questions Lead Server November 2015 – November 2017
Bobby Mackey – Wilder, KY
● Provided friendly and efficient service to patrons
● Trained and oversaw new serving staff
● Accurately communicated patron orders to other staff
● Managed financial transactions and cashing out patrons. Customer Service Representative- Chat
December 2017- December 2nd 2021
Citi Bank- Florence, KY
● Providing friendly service and accurate information on Costco and co-brand accounts.
● Updating information on accounts.
● Updating timesheet and Excel sheets with correct information.
● Researching information on accounts.
● Updating one-note program software.
● Operating multiple accounts at a time.
● Limited experience in quicken, quick books, and troubleshooting.
Contact this candidate