Miranda Manning

**** ********** **. ********, ** 41018

adsht6@r.postjobfree.com

859-***-****

Summary of Skills

● 5 years of customer service experience

completing gateway technology

● Dependable, self-motivated worker

Education

Gateway technical college to NKU transfer

Music education program transfer 1st year and currently enrolled online. Center for Employment Training – Newport, KY

Health Technology Administration Certificate

General Equivalency Diploma

● 1000 hour program accredited by the Council on Occupational Education

● Gaining mastery of accounting, billing, administrative procedures, medical coding, medical customer service, OSHA & HIPAA compliance, medical terminology, anatomy and physiology, and pathology.

Relevant Professional Experience

Medical Transporter July 2017 – September 2017

Yellow Cab Southern Kentucky – Dry Ridge, KY

● Provided transportation services to adults with medical needs

● Abided by all safety protocols and procedures

● Ensured that customers arrived at their destinations on time

● Assisted customers with entering and exiting the vehicle Sales Consultant October 2016 – May 2017

Direct TV – Amelia, OH

● Operated muli-line telephone system

● Completed data entry utilizing computer software

● Called customers and offered promotional incentives

● Demonstrated product knowledge and answered customer questions Lead Server November 2015 – November 2017

Bobby Mackey – Wilder, KY

● Provided friendly and efficient service to patrons

● Trained and oversaw new serving staff

● Accurately communicated patron orders to other staff

● Managed financial transactions and cashing out patrons. Customer Service Representative- Chat

December 2017- December 2nd 2021

Citi Bank- Florence, KY

● Providing friendly service and accurate information on Costco and co-brand accounts.

● Updating information on accounts.

● Updating timesheet and Excel sheets with correct information.

● Researching information on accounts.

● Updating one-note program software.

● Operating multiple accounts at a time.

● Limited experience in quicken, quick books, and troubleshooting.

Contact this candidate