Customer Service Technical Support
Resume:
Melissa Didwell
Daly City, CA
**************@*****.***
Work Experience
Customer Service/Technical Support
Kaptec - New Jersey
January 2006 to January 2008
Technical support for all products
Managed closing’s
Operated new software
Sales
Managed three different lines of the customer service section Education
some college
Skills
• Software Troubleshooting
• Technical Support
• Network Support
• Remote Access Software
• Troubleshooting
• Spanish
• Intermediate
Languages
• Spanish - Intermediate
Assessments
Customer service — Familiar
August 2022
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Familiar
August 2022
Responding to customer situations with sensitivity Full results: Familiar
Retail customer service — Familiar
July 2022
Responding to customer situations in a retail setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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