Csr Customer Support

PRISCILLA QUINTERO

**** * ****** **, ****, weslaco, Texas, 78596, US + 956-***-**** + *******************@*****.***

Professional Summary

Certified in medication administration, she ensures that customers take their medications and eat enough.

Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.

Skills

© Patient care © Meal planning and preparation

e First Aid and CPR certification Medication administration

Education

High School - 2021

Penn Foster High School - Scranton, PA

Accomplishments

© Participated in community outreach events like [Adult Daycares].

© Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical

appointments.

Work History

Caregiver - September, 2018 to December, 2019

A Healing Touch Home Health, PAS & Hospice - Weslaco, TX

© Made appointments for clients and accompanied them to them.

© Arranged transportation for patients and accompanied them to

doctor's appointments or errands.

‘Assisted patients in taking care of themselves by teaching them how

to use canes or walkers properly and safely.

Provided immediate assistance to assess needs and pursue optimal

care in both emergency and routine paging situations.

CSR - December, 2021 to February, 2022

Maximus, Inc. - Edinburg, TX

© Provided customers with advice and assistance, paying special

attention to their specific needs or desires.

¢ Helped customers open and activate new accounts by providing

information about [Company's] charge card and loyalty program.

© Provided primary customer support to internal and external

customers in a fast-paced environment.

Csr - April, 2022 to Present

PRNT Label & Marketing Solutions - McAllen, TX

© Provided customers with advice and assistance, paying special

attention to their specific needs or desires.

Provided customers with advice and assistance, paying special

attention to their specific needs or desires.

Customer requests for products, services, and company information

were handled by me.

Customer requests for products, services, and company information

were handled by me.

Customer questions about available merchandise, sales, current

prices, and upcoming company changes were answered by me.

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