Customer Service Housekeeper

Crystal Potts

(**** $ Langley, Chicago, Illinois, 60637, US + 773-***-**** + ***************@*****.***

PROFESSIONAL SUMMARY

‘Team player who isn't afraid to pitch in when needed to help the team achieve its objectives.

Excellent work performance in both individual and group roles, as well as an excellent attendance record.

SKILLS

© General laborer ‘© Planning and coordination

© Team building ‘© Communications

‘© Problem resolution © Organization

© Customer service

EDUCATION

High School - 2007

South Shore High School - Chicago, IL.

WORK HISTORY

General Laborer - September, 2021 to March, 2022

Express Employment Professionals - Lincoln, NE

‘© Moved heavy materials around the work zone with tugs, hand trucks, and pallet jacks.

‘© Reduced workflow gaps by maintaining a welded frame and a consistent material flow through the production lines.

‘¢ Used precision measuring instruments, templates, and fixtures to check finished workpiece dimensions for conformance to specific:

‘* Used measuring tools like gauges and tape measures to identify conforming parts during production,

‘© Read blueprints and job specifications carefully to plan the completion of each job.

Housekeeper - April, 2019 to April, 2020

Express Employment Professionals - Omaha, NE

‘© Removed bed sheets and towels from rooms and used [Type] pre-treater prior to washing to restore all linens to pristine condition.

‘© Moved chairs, desks, and beds around rooms to clean behind and underneath furniture,

‘¢ Removed waste paper and other trash from premises to designated area,

‘© Interacted with guests in a positive manner, which increased customer retention by [Number]% when performing daily job tasks.

‘© Gathered trash and relocated garbage cans from kitchen areas to garbage collection stations.

‘© Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking ba

items.

Cashier/Waitress - November, 2017 to June, 2018

Golden Corral Buffet & Grill - Omaha, NE

‘© Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe

‘© Was in charge of transporting food from the kitchen to the dining area and completing over [Number] daily orders,

‘¢ Used communication and problem-solving skills to resolve customer complaints and promote brand loyalty.

Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.

‘© Kept an eye on the guests and cleaned up after them, resetting tables according to the season and time of day.

Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all cust

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