IRIS V. CEPEDA

**** ****** ***** ***** • Orlando, FL 32832 • adshm4@r.postjobfree.com • 407-***-****

SUMMARY OF QUALIFICATIONS

Professional with over fifteen years experience. Bilingual in English and Spanish. Effective interpersonal and communication skills. Able to work well under pressure independently or as part of a team. Excellent organizational skills to reach the required deadlines. Able to manage multiple activities simultaneously. Results oriented. United States Navy Honorable Discharge. Licensed Florida Title Agent. Notary Public. WORK EXPERIENCE

2/ 2022 to 7/2022

Post-Closing &Recording Manager

Avanze Business Solutions - Orlando, FL

Overseeing day to day operations of a title and mortgage business services company. Manage one direct report and eight indirect reports on a day to day basis. Maintain productivity score and quality score of 95% or above as measured on the basis of both customer and company standards. Client interface. Overseeing post closing and recording functions of residential and commercial closings in multiple jurisdictions across the United States. Overseeing closing services work from new order to post-closing functions of disbursement and recording. Overseeing the production of tax certificates for multiple states. Troubleshooting county rejections of recordable documents. Performing administrative functions related to the management and evaluation of junior personnel. 3/2020- 2/2022

Claims Administrator

Westcor Land Title Insurance Company Orlando, FL

Resolve title insurance and related claims. Investigate, evaluate and determine coverage and possible claim resolutions. Manage claims to final resolution. Review and approve invoices for costs and attorney's fees. Perform and assist in initial evaluaton for recovery. Maintain documentation of claim file activity. Evaluate and respond to clearance/curative demands. Negotiate with claimants, opposing counsel and third parties for resolution of claims. 2/2017 - 12/201

Senior Manager, Title Services

Wilson Title Services Orlando, FL

Manage Search and Exam, Resale, Foreclosure and Refinance teams for resort title agency. Teams work with timeshare properties in MA, SC, VA, GA, FL, TN, MO, IL, WI and AZ. Assist clients with underwriting inquiries and in clearing title. Process and analyze new orders in preparation for non-judicial foreclosure. Examine title evidence and legal documents at different stages of the foreclosure and recovery process in order to determine whether cases meet requirements to proceed to sale. Perform training and evaluation of personnel as needed. 11/2010 – 2/2017

Escrow and Title Officer

First American Title Maitland, FL

Perform title examination for pre and post developer timeshare repurchases in Florida, Virginia, New Jersey, Missouri, Utah, Arizona, Nevada, California and Hawaii. Prepare title insurance commitments and policies. Assist clients with underwriting inquiries and in clearing title. Process and analyze new orders in preparation for non-judicial foreclosure.Review title evidence at different stages of the foreclosure process in order to determine whether cases meet requirements to proceed to sale. Hold in escrow funds for timeshare rentals. 6/2010 - 9/2010 (Temporary Placement)

Employment Security Representative II

Agency for Workforce Innovation Orlando, FL

IRIS V. CEPEDA ● adshm4@r.postjobfree.com ● 407-***-**** ● Page 2 Facilitate workforce services for veterans by providing one-on-one assistance in the Workforce of Central Florida Resource Room. Assist veterans with services such as resume preparation assistance, labor market information and job searches.

4/2005 - 6/2008

Commercial Underwriter

LandAmerica Financial Group/Lawyers Title Insurance Orlando, FL Interacted with clients, field offices, agents and other insurance companies to resolve underwriting and closing issues. Reviewed title policies and title commitments. Resolved discrepancies by collecting and analyzing information. Coordinated closings by ensuring parties complied with legal and financial requirements. Tracked compliance with legal requirements, costs of services, payment of taxes and disbursement of funds for commercial real estate transactions. Prepared financial settlement statements and disbursed the escrowed funds for each closing. Closed transactions simultaneously involving multiple sites in numerous states and several parties. EDUCATION AND TRAINING

J. D.: City University of New York Law School,1992. BACHELOR OF ARTS – POLITICAL SCIENCE: University of Puerto Rico, June 1981. Cum Laude. TECHNICAL PROGRAMS: Microsoft Office –Word, Excel, PowerPoint, Outlook, Data Trace, Ramquest, Qualia.