Data Entry Customer Service
Resume:
Michael Snow
Detroit, MI *****
**********.**@*****.***
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Concentrix - Farmington Hills, MI
December 2020 to January 2022
Provided customer service for Toyota and Lexus such as subscription setup, emergency response specialist responsible for sending Emergency personal in the event of accident Security
S.A.F.E Management - Detroit, MI
June 2003 to October 2021
Responsibilities
work doing security for events at Ford Field.
Skills Used
Conflict resolution
Direct Care Worker
Huntington Manor AFC - Detroit, MI
November 2012 to February 2013
Responsibilities
Helped consumers with daily activities wrote daily reports on 6 consumers.Administer medication help with social interaction.
Skills Used
First Aid, CPR,Peer mediate counselor.MS Office typing 60wpm. Direct Care Worker
Family Tyes AFC - Detroit, MI
June 2008 to October 2008
Responsibilities
help consumers of daily living activities wrote Consumer Reports for six patients help with social interaction. Mediation
Skills Used
MORC,First Aid, CPR, MS Office typing 60 wpm
Education
Bachelor's in Business Marketing
University of Phoenix-Online Campus
May 2005 to June 2009
Skills
• Conflict Management
• Mentoring
• Crisis Intervention
• Negotiation
• Customer service
• Individual / Group Counseling
• Case Management
• Medication Administration
• Social Work
• Security
• Group Therapy
• Behavioral Health
• Behavioral Therapy
• Cognitive Behavioral Therapy
• Crisis Management
• Behavior Management
• Communication skills
• Data entry
• Microsoft Office
• Microsoft Word
Certifications and Licenses
First Aid Certification
AED Certification
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